Jobs
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We are working with an amazing brand who are actively recruiting for a Reward Manager on a 12-month FTC. This is a fantastic opportunity to work for a business who is committed to providing a diverse and inclusive culture for all of its employees. You will be supporting with all group reward programmes whilst driving implementation of the UK and ROI strategy. Duties will include: * Managing multiple projects * Liasing with key stakeholders across the group both in person and remotely. * Keeping to deadlines and ensuring timelines are met. * Encouraging strong collaboration across the teams. * Be the SME for all Reward related matters. * Enhance the current Reward systems. * Managing salary review processes. We're Looking For: * An experienced reward Manager with exposure to compensation and benefits. * Experience with structured salary reviews. * Experience using frameworks such as Towers Watson. * Experience in job evaluation and market analysis. 48667CHINDHRR
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I am working alongside a Payroll Bureau based in the Newcastle area who are looking to add a Senior Payroll Advisor to their established team. They are going through vast rapid growth and are looking for an experienced candidate to support and grow in the organisation. Key Duties/Tasks: * Technical skills: Iris systems preferred & excel * Bureau/client payroll experience essential * Support the busy payroll department * High volume, fast paced role * Provide comprehensive advice to employees in relation to payroll queries. * Working to deadlines * Manual calculations * Opportunity to support other departments such as accounts with payroll processing and accounts queries Benefits * Salary up to £28,000 * Pension * Parking on site * Up to 33 paid holiday * Potential hybrid working * Flexitime * Potentially a 4 day weekNormal working hours are 37.5 hours per week, 8:45am to 5.00pm with 1-hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. 48354LNINDPAYN
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Our client is seeking a high volume, hands on payroll professional with previous experience with inhouse systems or unionized environments to join their processing team Job Duties * Inhouse payroll software experience - comfortable with manual calculations and adaptable to * ON payroll - end to end processing including remittances and reconciliations - T4s and T2200S for high volume (5000+) hourly and salaried workers. * Unionized payroll experience an asset - currently working with 5+ collective agreements * Previous experience working with pension or RRSP is an asset * Hands on payroll auditing, remittances and reconciliations with WSIB, EHT, CPP etc. * Comfortable with direct employee communication regarding payroll and benefits - answering questions, actioning escalations to appropriate team members * Seeking growth and leadership within a growing and fast paced environment For you * Base salary 70-78K * 3 weeks vacation * Pension plan, extended health and benefits, employee investment * Hybrid work schedule * Flexible working hours 7850TDDINDCAP
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am supporting a local council in seeking recruiting a Recovery Officer looking for your next contract role, 3-6 months in a fast-paced environment? An exciting opportunity has arisen to join a successful Recovery Team collecting outstanding Council Tax, Business Rates and other income owed to the Council. This role is interesting and varied and we are looking for an enthusiastic team player who can support with negotiating payment from customers, maintaining accurate records, deciding appropriate recovery actions amongst other responsibilities. You will also need excellent communication skills to liaise with the public, other Council departments, Enforcement agents and advice agencies.Experience and knowledge of Council Tax or Business Rates and a relevant IT system is essential. Accountabilities * To assist with the administration of systems reports and a wide range of recovery methods, including reminders, Final notices, Summonses, 14 day notices, enforcement, charging orders, and insolvency. * Assessing customers income/expenditure, make special payment arrangements at all stages of recovery, reviewing and monitoring as necessary. Liaise with other stakeholders such as Peabody, Stepchange and CAB. * Responding to enquiries by letter, email, and in person, as required with a preference to digital communications where available. * Instigating and reviewing Attachment of Earning Orders and deductions from Income Support, Job Seekers Allowance, Earnings Support Allowance or Universal Credit, ensuring payments are received and allocated correctly. * Providing support both before and at Court or Valuation Tribunal, preparing paperwork or evidence and dealing with customer queries and making payment arrangements. * Tracing absconded customers, using internal and third party systems. * Identifying irrecoverable debts, undertake all relevant checks, and prepare documentation to recommend write off. * Through ongoing training, maintain a detailed knowledge of procedures, legislation and case-law, relating to the recovery and enforcement of debts. * Ensuring accurate case selection for Enforcement, liaising with the Enforcement Agents, and updating both our and third party systems. * Checking and actioning monthly reports at various stages of recovery to maximise collections. The Experience You Will Bring To be successful in this role you must: * Have experience and knowledge of Council Tax or Business Rates * Have experience of Microsoft Office and a revenues system, ideally but not limited to Civica Open Revenues * Have good verbal and written communication skills, with the ability to support and negotiate with customers and stakeholders in calm, sensitive way in difficult situations * Have the ability to demonstrate awareness and understanding of equal opportunities and other people's behaviour, physical, social and welfare needs INDCC48665LH
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Customer Service Account Manager Greater Manchester
Permanent £25,000 - £25,000 Per Annum
Ref: 48666LF Group
Customer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses joining the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Main Responsibilities * Provide an excellent customer service to our new and existing BrightHR clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to BrightHR's business goal of migrating all HRonline users to BrightHR * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2 and 5 years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Profit Share Scheme. * Free on-site gym * Subsidised parking in a secure car park * located minutes from Victoria StationINDMANJ
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I am working alongside a chartered accountancy based in the Liverpool area who are looking to add a Payroll Advisor to their established team. They are going through a period of growth and are looking for an experienced client payroll candidate. Key Duties/Tasks: * Responsible for the day-to-day administration of small to medium sized multiple client payrolls with minimal supervision ensuring all required deadlines are met. * Basic knowledge of statutory payroll legislation and ability to process manual calculations. * Developing relationships and supporting clients and internal contacts with any payroll queries they may have. * Basic understanding of pension auto-enrolment compliance. * Liaise with HMRC and other 3rd parties resolving any client queries. * Ensure accurate bills are raised to clients as required in a timely manner. * Ensure that you communicate any problems/issues as soon as they arise to the Payroll Manager so they can update the relevant client partner and/or Tax Director. * Assist and support other members of the team when the need arises. * Use own initiative to resolve any problems and to seek advice when needed. * Ensure that confidentiality and security of payroll information is maintained at all times. * Ensure all applicable laws and regulations are adhered to. * To develop and keep up-to-date with legislative and compliance changes and to ensure that clients are kept informed of any such changes. Benefits * Salary up to £29,000 DOE * Pension * Hybrid working (2 days at home) * Up 34 days paid holidays annuallyNormal working hours are 37.5 hours per week, 9:00am to 5.00pm typically with one hour unpaid break.If this sounds like your next best opportunity, apply directly or call on 0161 523 5585 and ask for Liam Nally to discuss the role further. 48662LNINDPAYN
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Ready to Elevate Your Career? Join the BEST to BECOME the BEST! Are you ready to make your mark in sales? Whether you're a rising star eager to break into the field or a seasoned professional seeking uncapped earning potential in a vibrant, high-energy environment, this is your moment to shine!Our client, a global leader in HR and Health & Safety SaaS solutions, is searching for an ambitious Business Sales Consultant (BSC) to drive sales excellence and be part of their unstoppable growth story. With over 50,000 SMBs supported worldwide, 14 subsidiaries, and a $500m+ turnover, this is your chance to thrive with a company that's serious about career development and success. Why This Role is Perfect for YouEarn Big from Day One! * Base Salary: $50,000-$55,000 * Uncapped Commission: * Year 1 OTE: $80,000+ * Year 2 OTE: $120,000+Unbeatable Perks and Incentives: * Weekly, monthly, and quarterly prizes * Social events, team drinks, and a buzzing office atmosphere near Union Station * Clear career progression path: Know exactly what KPIs to hit to climb the ladder to higher titles, bigger paychecks, and even more rewards * Comprehensive benefits, including: * Bright Days (extra personal leave) * Birthday leave * Increasing vacation days * A benefits and pension plan * Access to employee assistance programs * Company discounts What You'll Do Every Day:As a Business Sales Executive, you'll be the key to identifying opportunities for SMBs (5-50 employees) to benefit from the transformative services our client offers. Your mission: open doors, spark interest, and drive growth. Daily Responsibilities: * Make 80-100 outbound calls per day and secure 3+ quality appointments daily * Work closely with Business Development Managers to generate new deals and revenue * Manage your sales pipeline with a focus on building relationships and delivering value * Schedule meetings with business owners using both provided leads and your initiative What We're Looking For in You:Sales Rockstar: * Previous experience in B2B sales (cold calling or face-to-face) preferred * B2C sales experience? We'll consider it, too!Target-Driven Achiever: * Proven ability to meet and exceed sales goals and KPIsAmbitious Go-Getter: * High energy, proactive approach, and a creative mindset for generating salesTeam Player: * Thrive in a collaborative, fast-paced environment with a hunger for healthy competitionResilience and People Skills: * You bring determination, adaptability, and the ability to build strong connections Why This Company Stands Out:This isn't just another sales job-it's your chance to grow with an industry leader that's expanding globally. With robust financial backing, exciting career paths, and a team that celebrates success, this is where you'll find a role that grows as you do. Ready to Seize This Opportunity?Take your career to new heights in a role that offers growth, recognition, and unmatched earning potential.Apply now to start your journey toward sales greatness! Our client will be holding an Open Day on Tuesday January 7th, 2025 for successful candidates who pass the pre-screening stage with a start date of Monday January 20th, 2025. 48661NWINDCAN
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Join our vibrant marketing team in Toronto Downtown as a Marketing Automation Specialist! 🚀Hybrid work model - 3-4 days onsite - Downtown Toronto off of King station We are on the lookout for a hard-working individual to spearhead automation campaigns across our group companies. This role is pivotal in driving online acquisition growth plans and requires someone motivated to excel in a supportive environment. Key Responsibilities: * Utilize Marketo for implementing various campaigns and programs * Design and create campaign assets such as emails, landing pages, and forms * Conduct A/B testing and optimize automated workflows * Ensure seamless integration of Marketo with Salesforce CRM * Collaborate with teams to measure campaign performance and align efforts with marketing objectives Mandatory Skills: * 1-2 years of Marketing Automation Platforms experience, preferably Marketo; certification an asset! * Proficiency in lead scoring, A/B testing, and audience segmentation * Strong email marketing and campaign experience * Excellent analytical skills and project management abilities Desirable Skills: * Experience in B2B marketing * Familiarity with Salesforce CRM and HTML/CSS * Knowledge of webhooks, API integration, and programming languages Perks and Benefits: * Day off on your birthday * Enhanced Benefits with Health and Dental Coverage * We offer a Registered Retirement Savings Plan (RRSP) Matching Program * Downtown Location * Vacation Days increase after 2 and 5 years' service INDCAN48487CN
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Workforce Planner Based in Hinckley 100% office based, Monday - Friday As a Workforce Planner, you will play a key role in supporting the Operations team. Your primary focus will be to ensure the department is appropriately resourced, managing client calls and call-backs, and delivering accurate daily and weekly reporting. Key Responsibilities: * Monitor and manage planned and unplanned employee absences across Advice Teams, ensuring timely communication of risks and solutions to the Workforce Planning (WFP) Lead. * Support the smooth operation of the workforce through effective scheduling to meet service level requirements. * Manage and update holidays, overtime, absences, shift patterns, and schedules, including early/late shifts, lunches, and out-of-hours cover for holidays. * Process annual leave requests in line with company policies, maintaining up-to-date records, and providing quarterly reports to the Management Team on booked and outstanding leave. * Ensure that teams have adequate staffing levels, particularly during peak times. * Identify and propose solutions to enhance productivity and support ongoing workforce planning projects. * Work with the Head of Development & Demand to coordinate and schedule training activities for staff. Qualifications and Skills: * Strong organisational and time-management skills * Effective communicator * Analytical mindset, comfortable with reporting and data analysis This is a dynamic role within the Operations team, ideal for someone who thrives in a fast-paced environment and has a proactive approach to workforce coordination. If you're detail-oriented and looking to make an impact, we'd love to hear from you. 47968CHR3INDHIN