Jobs
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Join a global, award-winning HR & Employment Law consultancy as a Regional HR Consultant!Are you an HR professional or an employment law enthusiast looking to take your career to the next level? Join our clients dynamic consultancy, recognized for excellence in HR, Employment Law, and Health & Safety, and embark on an exhilarating journey! If you thrive in challenging environments and want to be part of a vibrant, expanding team, this is your golden ticket! Day to Day * Provide expert support in a range of employee relations matters. * Lead settlement negotiations, mediation, and conciliation services. * Ensure legal compliance and maintain impartiality. * Generate high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Contribute to securing repeat business and showcasing our services.As a Regional HR Manager, you will play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to remain impartial, assess risks, and communicate effectively will be crucial to your success. Benefits * 25 days annual leave plus Bank Holidays, increasing with service. * Enjoy a day off on your birthday. * Profit share scheme and referral opportunities. * Contributory pension scheme. * Christmas bonus. * Access to an award-winning Employee Assistance Programme. * Private health insurance after 5 years of service. * Clear career progression opportunities. * Work from Home Join this team and enjoy substantial annual leave, birthday holidays, profit-sharing incentives! Experience the convenience of working from home while advancing your career. If you are an experienced HR professional or legal expert with the drive, skills, and attention to detail to excel in this role, we invite YOU to join this league of HR professionals! INDFIR965559CC16R5
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Join a global, award-winning HR & Employment Law consultancy as a Regional HR Consultant!Are you an HR professional or an employment law enthusiast looking to take your career to the next level? Join our clients dynamic consultancy, recognized for excellence in HR, Employment Law, and Health & Safety, and embark on an exhilarating journey! If you thrive in challenging environments and want to be part of a vibrant, expanding team, this is your golden ticket! Day to Day * Provide expert support in a range of employee relations matters. * Lead settlement negotiations, mediation, and conciliation services. * Ensure legal compliance and maintain impartiality. * Generate high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Contribute to securing repeat business and showcasing our services.As a Regional HR Manager, you will play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to remain impartial, assess risks, and communicate effectively will be crucial to your success. Benefits * 25 days annual leave plus Bank Holidays, increasing with service. * Enjoy a day off on your birthday. * Profit share scheme and referral opportunities. * Contributory pension scheme. * Christmas bonus. * Access to an award-winning Employee Assistance Programme. * Private health insurance after 5 years of service. * Clear career progression opportunities. * Work from Home Join this team and enjoy substantial annual leave, birthday holidays, profit-sharing incentives! Experience the convenience of working from home while advancing your career. If you are an experienced HR professional or legal expert with the drive, skills, and attention to detail to excel in this role, we invite YOU to join this league of HR professionals! INDIRE965559CC15R4
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Are you ready to shape the digital world with your expertise? We're looking for a passionate Frontend Web Developer to design, develop, and maintain cutting-edge websites and applications. With a focus on both client-facing and internal solutions, you'll have the opportunity to take the lead in creating innovative, responsive designs that push the boundaries of what's possible. What You'll Do * Transform UX designs into interactive web templates. * Develop bespoke web and mobile-based applications with security and data protection at the core. * Be the go-to expert for CMS development (WordPress, Umbraco, Unbounce). * Debug and resolve live defects with confidence and speed. What You Bring * Mastery of CSS, HTML5, and JavaScript/jQuery. * Experience with ReactJS, GIT version control, and RESTful services. * A proven ability to deliver outstanding results in an agile, fast-paced environment Looking for someone who thrives on challenges, loves tackling complex problems, and can independently manage multiple projects. This is your chance to join a team where your creativity will shine. Ready to take your career to the next level? Apply now and make an impact! 48648MSINDHIN
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Do you have a passion for people and a talent for building meaningful relationships? We're looking for a proactive Relationship Executive to manage a portfolio of valued clients and drive retention and growth. You'll be the key to ensuring exceptional customer experiences while identifying new opportunities to deliver more value. Your Day-to-Day * Manage client portfolios worth up to £3,000 annually. * Handle 40-60 renewals per month with a focus on achieving a 95% retention rate. * Identify and promote opportunities to upsell additional services, with a target of £10k new business per quarter. * Build strong relationships through phone, email, and virtual meetings. What You'll Bring * An organized approach with meticulous attention to detail. * Excellent communication skills, tailored to different audiences. * A results-driven mindset with experience achieving KPIs and targets. This role is your chance to be part of a vibrant team, enjoy fantastic benefits, and take on a rewarding challenge. Join us and help shape the future of client success! 48646MSINDMANJ
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Digital Planning Administrator Greater Manchester
Permanent £26,000 - £26,000 Per Annum
Ref: 48645LFR Group
Do you thrive on organization and efficiency? As a Digital Planning Administrator, you'll play a vital role in supporting our digital counselling team by ensuring workloads are managed and service levels are met. Your attention to detail and ability to prioritize will directly impact the lives of those who rely on us for support. What You'll Do * Distribute and monitor workloads to maintain optimum SLAs. * Manage live chats and emails to triage and reassure clients. * Accurately record notes and maintain database records. * Support the digital services team to maintain productivity and excellent service delivery. What You'll Bring * Exceptional attention to detail and organizational skills. * Strong written and verbal communication abilities. * A proactive mindset and the ability to work unsupervised. This is more than just a job; it's your chance to make a difference while advancing your career in a dynamic, supportive environment. If you're ready to rise to the challenge, we want to hear from you! 48645LFRINDMANJ
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Portfolio Credit Control are currently partnered with a major player in the real estate sector who are looking to continue their success by strengthening the Credit Control function. If you are looking to join a reputable business who are continiously growing, developing its staff and rewarding employees for the work they do - Look no further! As a Senior Credit Controller in the real estate sector, your role involves managing the credit and collections processes to ensure timely payments from lease hold tenants. This role will have a particular focus on the retail sector. Key Responsibilites * Credit Policy Adherence: Monitor and enforce existing credit policies. Ensuring best practice across the Accounts Receivable function. * Tenant and Client Relations: Build and maintain positive relationships with tenants, clients, and other stakeholders, serving as the primary point of contact for credit-related inquiries, disputes, and escalations. * Collections Management: Monitor and manage accounts receivable aging reports, proactively following up on overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow. * Negotiation and Resolution: Negotiate payment arrangements with delinquent tenants and clients, collaborating with property managers and AR management team to resolve disputes and minimize financial losses. * Credit Analysis and Reporting: Analyse credit and collections data to identify trends, assess portfolio performance, and forecast cash flow projections. Prepare regular reports and presentations for senior management, highlighting key metrics and actionable insights. * Compliance and Legal Compliance: Ensure compliance with relevant regulations, lease agreements, and industry standards governing credit and collections activities. * Process Improvement: Identify opportunities for process improvement and automation within the credit and collection's function, assist with implementing technology solutions and best practices to enhance efficiency, accuracy, and scalability. * Mentorship: Provide guidance and training to credit control staff, fostering a culture of accountability, collaboration, and continuous learning to optimize team performance and achieve departmental goals. Person Specification * Previous experience of the property industry desirable, combined with a minimum of 4 years' experience in credit control and a strong knowledge of the end to end credit control process. * Must be numerate, computer literate and possess good communication skills. * Excel experience within a Windows environment. * Must have ability to work under pressure, use their initiative and have a flexible yet ordered approach to their work. * Confident, assertive and strong attention to detail. * Experience of working in a high volume and target driven environment. * Previous supervisory experience is desirable. 48274BRINDCC
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Portfolio Group are proud to be recruiting for a leading digital technology company that provides professional services solutions to a range of corporate and SME client across the UK. A market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business.An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'.This is an ideal opportunity for a recent graduate looking for their first role in Publishing! It would suit an individual with an excellent eye for detail and strong language skills who has an interest in working in an online editorial environment. This is an ideal opportunity for someone with good techical skills looking to move into a fast-growing publishing company in the business compliance sector. Job PurposeThe editor is responsible for editing and processing content supplied by internal and external authors, and compiling weekly eAlerts. Working closely with the Content teams, the editor tags the content correctly and checks it thoroughly so that it can be processed efficiently through the content management system. The editor also ensures that the quality of the published product is high and any identifies any improvements required.The team is looking for an individual who is confident with technology and who can adapt to manipulating content using XML-based editing software in a content management system. Day to Day Responsibilities * Using editing software to tag content in line with author/development editor/content manager instructions, ensuring that content can be processed correctly in the content management system for online publication. * Checking content for spelling, grammar and editorial errors, adhering to the company's house style. * Monitoring quality of published content to ensure that it has published as expected. * Compiling weekly eAlerts to send out to subscribers. * Constantly reviewing progress against schedules and prioritise work accordingly, liaising with colleagues as necessary. * Providing regular feedback to the editorial manager and development editors regarding supplied content, to ensure that the editorial approach remains consistent and improvements are put in place as required. What you bring to the team * Solid English language skills with an excellent eye for detail. * Strong technical ability * Ability to prioritise effectively and constantly adapt to changing demands. * Experience of working in a fast-paced environment. * Superb teamwork and communication. * Interest in editorial work and publishing. Benefits * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years 47613LSR3INDLON
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THE OPPORTUNITYThis is a once in a career opportunity for an exceptional Resource Planning Manager to join a truly Service Led business, the company is an industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, they support over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. THE ROLEYou will be working within the Employee Assistance Programme (EAP) alongside the digital counselling team. You will monitor the workloads for the teams and distribute tasks to those teams, ensuring our SLAs are achieved. The role will involve administrative tasks to ensure that system information is accurate, and the work is correctly allocated. You may be required to respond to live chats and emails from clients, to assess and triage live chats while ensuring that clients are reassured of the support you are setting up for them.DAY TO DAY RESPONSIBILITIES1. Working closely with Workforce Planning to monitor and manage workloads to ensure optimum SLA is achieved2. To ensure teammates are adhering to rotas and daily plans as set by Workforce Planning 3. To take ownership and responsibility of the cases in the first instance and ensure the client can access the relevant support4. Manage and distribute queries and enquiries across the digital counselling team.5. Ensure that all notes are recorded accurately against the appropriate cases and all other client and live chat/email information is correctly captured on the database6. Support the digital services by completing emails and live chats7. Maintain and assess required productivity levels to ensure that the service provision is maintained, and service levels are achieved8. Ensure that personal knowledge of the EAP is continually developing and that departmental procedures and protocols are always adhered to9. To demonstrate an ability to confidently triage and create a safe space for a variety of individuals and presenting issues, including those who are distressed and at risk of harm to self or others10. To provide an efficient and effective digital service to all service usersWHAT YOU BRING TO THE TEAM1. Excellent Attention to Detail2. Ability to prioritise and work unsupervised as required3. Excellent communication and written skills4. Ability to provide great customer service5. Ability to work to deadlines6. Ability to work with telephony and IT systems7. MS Office knowledge and experienceBENEFITS1. 25 days' holiday, plus bank holidays2. Day off on your birthday3. Cash plan for you (and your children, if any)4. Holidays increase after 2- and 5-years' service5. Contractual sick pay6. Private medical insurance after 5-years' service7. Pension Plan and Life Insurance8. Pension plan contributions increase after 5- and 7-years' service 9. Holiday season bonus after 3 years' service10. Profit share scheme11. Season ticket loan scheme12. Cycle to work…
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Business Support Administrator Greater Manchester
Permanent £23,500 - £25,000 Per Annum
Ref: 48477LFR2 Group
Portfolio are proud to be representing our client, an award winning, Market leading EAP in their search for a Business support coordinator. This is an integral role within the sales team, ensuring a smooth day to day running of the dept, managing the inbox, allocating sales leads, checking compliance and new clients are correctly added to the system, producing reports - Expert Excel knowledge is a must for this. You will be part of a small team, working in a fast paced environment, flexibility is a must due to the fluidity of the team - no 2 days will be the same! If you have come from a sales administration, or business support background, have excellent Excel knowledge and enjoy a fast paced role, apply today and we'll be in touch! job overviewBusiness Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team. day to day responsibilities 1 Ensure mailbox is constantly monitored and all emails are processed 2 Compile daily, weekly, monthly, quarterly, and yearly reports with analysis 3 Manage incoming leads 4 Process daily new businesses applications 5 Act as sales support for all sales teams - supporting with system training and daily queries from the sales department 6 Monitor & allocate data records so the sales team always have enough data to work 7 Coordinate the administrative needs of the Sales team and management team as required essential skills and Competencies 1 Strong Microsoft Office software experience, Word and Powerpoint and expert Excel skills 2 Attention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical anaysis and able to problem solve data errors 3 Teamwork: willingness to assist and support others as required and get on with team members 4 Experience in a fast-paced organisation 5 Energy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development 6 Relationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships 7 Time management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely manner 8 Commerciality: ability to apply knowledge in a practical, commercial manner 9 Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience BENEFITS 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years'…