Jobs
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A progressive career opportunity for an HR Office Manager - to join an award-winning professional services consultancy. This is an exciting career opportunity working within a highly successful International company, where you will have the opportunity to make a genuine impact on the business with a focus on driving performance and developing a culture of operational excellence.Providing clear leadership, technical support and ensuring day to day functional operation of the team meets productivity and quality standards. Day-to-Day * Mentoring and monitoring team, ensuring they provide commercially focused, quality advice to clients recognising gaps in knowledge recorded for training and development purposes. * Overseeing the management of the team, ensuring all protocols and KPIs are met and client SLAs are adhered to with no work outstanding. * Liaising with clients to discuss their requirements and needs, in accordance with policies and procedures. * Ensuring client complaints relating to departmental issues are dealt with appropriately and within the SLA, making contact with the client and, if required, carry out complaint visits with a view to resolving the issues amicably in liaison * Building and maintaining a cohesive and motivated team, providing leadership and support to colleagues and peers ensuring best practice is shared across group companies. This role offers an exciting opportunity to really make your mark within the business, with a focus on driving operational excellence, customer engagement through to developing products & services utilising the latest technology to maximise client growth opportunities. 48018LSR6INDHIN
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Portfolio are proud to be representing our award-winning client, a leader in professional services in their search for sales executives with uncapped commission the sky is the limit.Known for their innovative solutions and customer-first approach, they are expanding rapidly and are looking for a motivated Business Sales Team Executive to join their dynamic team and drive growth through exceptional sales strategies and relationship management.Our client supports over 90,000 organisations worldwide and are growing at a rapid rate. This represents incredible career advancement opportunities for exceptional individuals. With your experience and their state-of-the-art training, you can put yourself in a very successful position with some of their top earners earning up to £70,000 a year.If you are looking for a new challenge and career progression, then this is an amazing opportunity to join the UK's leading professional services provider who can provide you with just that. They have fantastic perks, fun incentives as well as annual 'top earner' trips abroad.This is a chance for you to make some life changing money. So, what are you waiting for? Get your application in now! Key Responsibilities: * Scheduling sales opportunities for a Business Development Manager to attend, to meet with * business owners/Directors to sell Peninsula's services. * Ensuring quality B2B conversations establish the need for our service. * Working to daily targets around call time and appointments booked. * Working on maintaining a low cancellation rate. * Self-generate new leads, appointments, and referrals through day-to-day new business * * Achieve monthly and quarterly sales targets. * Accurately build, manage, and maintain your own sales pipeline. * Update salesforce with accurate information. * Working on campaign data, targeting industry sectors or specific data lead sources. * Thrive on working in a fast paced, target focussed high energy and high reward culture. Qualifications: * Proven experience in a B2B sales role * Strong negotiation and presentation skills. * Ability to work independently and as part of a team. * Excellent communication and interpersonal skills. * Results-driven mindset with a track record of meeting or exceeding targets. * Have experience in outbound lead generation/telesales using a professional approach * Can work in a target based, fast paced environment * Driven by your own results and have high ambition for the role * Resilient, be confident in yourself and your abilities, be able to engage clients with your energy * You will have the ability to speak to a large range of people and people at different levels of the business. * You'll be motivated, driven and tenacious at the potential great earning and career progression we can offer * Be able to show initiative, a self-starter, be eager to learn and learn from our coaching programme Benefits * Quarterly bonus opportunity on top of monthly commission * Monthly weekend away prize * Free on-site state of the art gym * International sales conferences include Monaco, Miami & Dubai * Team & Department incentives including early finishes, free lunches & team nights out * Enhanced holidays…
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Are you a safety professional with a passion for keeping people safe and a knack for inspiring others to do the same? If you're nodding, then keep reading-this could be your next big move!Keen to complete your H&S NVQ Level 6, funded and supported through to completion?Portfolio have partnered up with an established global consultancy, on the hunt for a rockstar Health and Safety Advisor to join their growing team. This isn't just a job; it's a chance to work with an award-winning consultancy group that values innovative thinking and top tier service!My client will support this individual to obtain there diploma alongside various other qualifcations and courses! Day to Day * Lead Health & Safety service visits, providing expert advice and thorough documentation. * Be the go-to for Health & Safety guidance, investigation, and compliance. * Build strong relationships with clients, delivering a high-quality, cost-effective consultancy service. * Support clients in crisis management and help them navigate Health & Safety regulations with ease. * Maintain a professional attitude and ensure you're always on top of industry best practices. YOU? * TechIOSH * Comprehensive knowledge of Health and Safety rules and regulations. * A confident communicator with a knack for building relationships. * Proven problem-solving skills and the ability to think on your feet. * A team player who can also work independently. * Flexibility to adapt to changing demands and thrive in a fast-paced environment. Lets talk benefits.. * Company-wide profit-sharing scheme. * Car allowance of £6,000 or a Tesla company car (your choice!). * Remote and field-based work for ultimate flexibility. * 25 holidays plus bank holidays, with more holidays added as you stay with us, including your birthday off! * Christmas bonus after a qualifying period. * Private health insurance, a Medicash plan, and a pension scheme. * Additional perks like Bike to Work, social events, and more! Ready to join a dynamic team that's shaping the future of Health and Safety? 963438CC9R10INDFIR
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Are you a safety professional with a passion for keeping people safe and a knack for inspiring others to do the same? If you're nodding, then keep reading-this could be your next big move!Keen to complete your H&S NVQ Level 6, funded and supported through to completion?Portfolio have partnered up with an established global consultancy, on the hunt for a rockstar Health and Safety Advisor to join their growing team. This isn't just a job; it's a chance to work with an award-winning consultancy group that values innovative thinking and top tier service!My client will support this individual to obtain there diploma alongside various other qualifcations and courses! Day to Day * Lead Health & Safety service visits, providing expert advice and thorough documentation. * Be the go-to for Health & Safety guidance, investigation, and compliance. * Build strong relationships with clients, delivering a high-quality, cost-effective consultancy service. * Support clients in crisis management and help them navigate Health & Safety regulations with ease. * Maintain a professional attitude and ensure you're always on top of industry best practices. YOU? * TechIOSH * Comprehensive knowledge of Health and Safety rules and regulations. * A confident communicator with a knack for building relationships. * Proven problem-solving skills and the ability to think on your feet. * A team player who can also work independently. * Flexibility to adapt to changing demands and thrive in a fast-paced environment. Lets talk benefits.. * Company-wide profit-sharing scheme. * Car allowance of £6,000 or a Tesla company car (your choice!). * Remote and field-based work for ultimate flexibility. * 25 holidays plus bank holidays, with more holidays added as you stay with us, including your birthday off! * Christmas bonus after a qualifying period. * Private health insurance, a Medicash plan, and a pension scheme. * Additional perks like Bike to Work, social events, and more! Ready to join a dynamic team that's shaping the future of Health and Safety? 963438CC8R9INDFIR
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Customer Service Team Leader Greater Manchester
Permanent £28,000 - £30,000 Per Annum
Ref: 47973LF Group
Are you an Experienced Customer Service Team Leader looking for a new challenge?Do you always put the customer first while creating a happy, supportive environment for your team? If you have at least 1 year customer service team management experience, preferably within a software company, please apply today and we'll be in touch! We are looking for an experienced Customer Service team Leader to manage a team of 10 Account managers. Working with the Onboarding team you will be responsible for all coaching, QA, KPI's as well as HR issues. We are looking for someone who is very hands on and visible, who doesn't mind getting stuck in when needed and help with escalations, demo's of the software / platform and supporting their team! Role DescriptionSupport the BrightHR Activation and Engagement Specialist team, encouraging best practice and Service Level Adherence (SLA). Meet and exceed all personal KPIs and drive the Support team to deliver against their own objectives. Contribute to team activities, leading by example and encouraging colleagues to follow suit. Be available to assist in resolving complex technical queries and complaints and assist the Onboarding Manager in identifying career progression and training opportunities. Main Responsibilities * Deliver a "best in class" service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion. * Provide daily and weekly MI on team performance KPI and SLA adherence to team and senior stakeholders. * Provide feedback to the team on both positive and negative service issues, giving praise to individuals where due. * Conduct at least 4 weekly call quality assessments and provide timely feedback and coaching to team. * Lead the Engagement Team to achieve minimum 50% onboarded clients within 30 days from registration. * Develop and guide the Activation Team to deliver minimum 80% activated clients. * Contribute to 5-star online reviews and positive feedback and always provide an excellent customer service. * Identify individual training needs/performance issues and assist the Head of Onboarding & Engagement Manager in implementing career development plans/performance management plans where necessary. * Be available to resolve complex complaints within contractual SLA and adherence/behaviours are always met. * Ensure processes are followed and provide suggestions for improvement where processes are failing. * Conduct BrightHR demos to prospect clients ensuring feedback is provided to the Business Development Managers. * Delegate tasks to individuals to ensure that the team is operating efficiently and to maximum capacity. * Conduct all internal and external training sessions where required across the Peninsula Group. The above is not an exhaustive list of responsibilities and the successful candidate will be expected to carry out duties, outside of their usual role. These duties may include out of hours/ weekend working to suit the needs of the business. The successful candidate should possess the following skills and experience: * Excellent customer service skills * Strong leadership skills * The ability to present information confidently and accurately * Minimum 1 years team management experience Benefits * 25 days' holiday,…
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Reporting into the Director of Payroll, the Payroll Administrator will be responsible for processing full-cycle payroll for 1500+ employees using ADP WFN. The successful candidate will work closely with HR and finance departments to ensure seamless payroll operations. Key Responsibilities: * Process bi-weekly payroll for all hourly employees using ADP WFN. * Verify and input employee information, including miscellaneous earnings, hours, and deductions. * Create, modified and submit electronic ROEs. * Handle payroll discrepancies and resolve issues promptly. * Prepare and distribute pay statements and reports. * Assist in year-end reporting, including T4 preparation and distribution. * Respond to employee inquiries regarding payroll and benefits. * Support internal and external audits related to payroll. Qualifications: * Post-secondary education in accounting, finance, or related field preferred. * PCP designated or in-progress. * Minimum of 1 year of full-cycle payroll using ADP WFN. * Proficient in Microsoft Office, especially Excel. * Strong organization and communication skills. INDCAN48213NWR
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We have an exciting opportunity for a Payroll Officer to join a leading construction organisation based in Peterborough, committed to providing world-class solutions and offering exceptional customer services to their stakeholders. Priding themselves on encouraging a supportive and collaborative work environment, they are currently seeking a highly skilled and knowledgeable Payroll Officer to play an instrumental role in ensuring payroll operations run smoothly. The Role:Operating in a large to medium size team and reporting into a supportive and collaborative manager, this Payroll Officer role will see you processing start to finish payroll for a large size employee base. Carrying over your expertise within payroll, you will provide guidance and support to stakeholders, all whilst building exceptional rapport with colleagues and the wider organisation. Key Responsibilities: * End-to-end payroll processing for UK employees, ensuring timely and accurate payments. * Collaborate with HR and finance teams to gather payroll data, ensuring seamless integration between departments. * Manage statutory deductions and ensure compliance with UK tax regulations, including PAYE, National Insurance, and pension contributions. * Process employee benefits, including pensions, bonuses, and salary adjustments. * Ensure payroll compliance with all local laws and company policies. * Prepare and submit monthly and annual statutory reports, including P60s, P45s, and tax year-end submissions. * Investigate and resolve payroll discrepancies or issues raised by clients/employees. * Acting as point of contact for clients for all payroll related queries and concerns. Requirements: * Proven experience as a Payroll Officer or similar role, with hands-on experience in UK payroll. * Strong knowledge of payroll processes, tax regulations, and statutory reporting requirements in the UK. * Experience using a variety of payroll software systems. * Exceptional attention to detail and accuracy, with the ability to handle high-volume and complex payrolls. * Strong communication and interpersonal skills, with the ability to liaise effectively with employees at all levels. * Ability to work independently and as part of a team, managing multiple deadlines in a fast-paced environment. * A proactive approach to problem-solving and process improvement. What They Offer: * Competitive salary and benefits package. * Opportunities for professional development and career progression. * A supportive and inclusive work culture. * Flexible working options, including hybrid working arrangements. If you are an experienced payroll professional with UK payroll expertise, then please do apply today and we can set up a time to speak in more detail. INDPAY48263OC
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We are currently recruiting for a Payroll Officer on a rolling temporary contract based in Bristol the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. PAYROLL OFFICER -£15 - £17 per hour Temp until October 2025 * 4500 on payroll using itrent * Dealing with high volume queries * Must have good technical knowledge * Runs payrolls up to BACS Duties and responsibilities * To support the Deputy Payroll and Pensions Manager in the effective and efficient provision of payroll and pensions service ensuring that services are delivered to meet legislative, business and customer requirements within relevant timescales. * To provide specialist payroll and pensions support to staff in colleges, services and other customers. * To analyse individual pension statements and determine appropriateness of information ensuring Pension contributions are sufficient and accurate for future benefit payments. * To receive payroll, pension issues and resolve problems following existing policies, regulations and guidance where necessary to achieve the optimum solution. * To maintain a good knowledge of regulatory and statutory requirements such that payroll and pension transactions are compliant. * To provide prompt and accurate payment of staff particularly in relation to the calculation and administration of complex payments. * To be responsible for the maintenance and control of designated employee records including receiving organising and actioning documentation associated with payroll adjustments and amendments. * To provide detailed ad hoc reports for colleges and services as appropriate and for People Services People Partners. * To create and revise documents and reports and communicate changes with colleague and customers. * To advise and assist P&OD teams on payroll related matters and input. * To develop and deliver briefings, training and presentations as required. * To support the team to meet its objectives within timescales and supporting the induction and training of team members. 48539GFINDPAYS
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Location: Toronto, Canada - FT in office - Downtown TorontoPayroll administration and processing experience is required. CPA Canada designation preferredResponsibilities: 1 Leadership in Finance Management: * Lead all financial functions, including managing relationships with key stakeholders in Canada and the UK. * Foster a positive and inspiring work environment, coaching and guiding team members to achieve growth, accountability, and business advancement. * Proactively drive process enhancements and efficiencies across Finance and other areas * Strategic Financial Advisory: * Serve as a dedicated Finance Business Partner, serving as the primary resource for financial and reporting matters. * Offer strategic advice on sales optimization to enhance profitability and operational effectiveness. * Communication and Reporting: * Deliver regular updates to Executive Management in monthly meetings, ensuring clear communication and alignment with organizational objectives. * Take full ownership of reporting, budgeting, and forecasting activities, ensuring alignment with UK reporting standards and quarterly reforecasting needs. * Stakeholder Relations: * Cultivate and strengthen relationships between the Toronto and UK offices, facilitating effective communication and collaboration to drive shared success. * Team Development and Management: * Mentor and develop the finance team, ensuring the delivery of accurate financial outcomes and processes. * Lead and manage a dedicated local finance team, ensuring the achievement of deliverables, KPIs, and performance targets. * Compliance and Financial Operations Oversight: * Oversee all aspects of the tax function, including tax returns, PST, GST/HST, and corporate tax obligations, leveraging intermediate tax expertise. * Lead annual budgeting and quarterly reforecasting processes to support strategic financial planning. * Manage the annual audit process and ensure the timely generation of accurate statutory filings. * Assume full responsibility for all financial accounting functions, including month-end reporting, semi-monthly payroll processing, weekly accounts payable processing, and weekly cashflow forecasting. Desirable Skills and Experience: * Ceridian Dayforce payroll process experience * Proficiency in B2B environments * Familiarity with software/SAAS industry * Demonstrated leadership in team management * Experience in CA/UK business environments * Commercial analysis mindset * At least 5+ years of experience as a Financial Controller, Finance Manager, Head of Finance, Accounting Manager Perks and Benefits: * Three weeks of vacation, with additional vacation days increasing after two and five years of service * Birthday day off * RRSP matching program * Enhanced health and dental benefits 47578CNINDCAN