Jobs
-
Workforce Planning Scheduler Greater Manchester
Permanent £25,000 - £26,000 Per Annum
Ref: 48206LF Group
The Portfolio Group are proud to represnt our client in their search for a Resource Planning Coordinator, to join the Workforce Planning team within the HR Department, to administer effective planning and scheduling of staff and ensure smooth and efficient running of the wider operation, staffing schedules and overtime requirements whilst working closely with the real time and forecasting analyst to ensure the department has adequate staffing at all times to meet operational demand. This role offers the autonomy to make it your own, suggest and implement changes to improve processes and efficiency. We are looking for someone who has created reports on Excel and likes to improve processes for the whole team. You will also have the opportunity to diversify and learn new skills. Day-to-Day Responsibilities· Produce the daily staffing profile for the current day.· Maintain and own within the master rota; shift rotations, changes of hours, overnight shift cover, ad hoc shift changes, new starter information, lunch time cover projection.· Communicate FRT bulletin on department changes and updates including the speed to competency process. · Produce the weekly schedule· Maintain, update and error check the weekly schedule· Implement any none working day swaps on an ad hoc basis.· Implement any shift slides or swaps on an ad hoc basis.· Responsibility for overtime requirements, managing the monthly availability upload· Ensuring shift management for weekend and bank holiday shifts is in place.· Analysing weekly overtime requirements and escalating to the Resource Planning Manager and the Operations Manager where you have not been able to fill any shifts.· Managing overtime booking approvals and cancellations· Managing a log of all cancelled or unattended overtime shifts.· Cross check the weekend staffing profile and send to those on shift and managers, including profile views.· Work with the Workforce Planning Team to ensure staffing for Bank Holidays is in line with forecast .· Maintaining the shift matrix, assign ad hoc offline time for training, and providing supporting data for FWR approvals/declines· Scheduling of, monthly training, Ad hoc meetings, VCs, coaching sessions, induction training sessions for trainers and existing staff, group training sessions and client visits, passing the schedule to the Resource planning administrator to plot into the pre-planner.· Review lunch time distribution as and when required to ensure optimum operational efficiency.· To play a part if a contingency plan for when the department idle space drops to 0, you will be responsible for contacting teams that are in a incorrect workmode to go available.· Take reception calls as a last resort to protect the ACR.· Monitor idle space across the department and flag when intervention is needed to maintain idle space.· Improve efficiency through effective reporting and development of reports· To establish and maintain efficient working relationships with colleagues and clients. What you Bring to the Team· Experience in a planning within a contact centre environment with or without the use of WFP software· A positive "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.· Excellent attention to…
-
Field-Based Business Development Manager/Executive Opportunity * Remote / Field-Based role. * Guaranteed £60K minimum, with a realistic OTE of £110+ * Uncapped commission scheme, with additional bonus' of up to £5K per quarter based on deals and revenue. * Company Car or £5K Car allowance. We have an exciting opportunity for an experienced Business Development Manager to join an ever-growing, industry leading business. Our client is a multiple award-winning Health & Safety, HR & Employment Law service provider, leading in the market for over 80 years.For this transformative opportunity, we are seeking a pro-active, driven BDM with a proven track record in B2B sales, strong experience in self-motivated lead generation and an excellent approach to consultative 'value based' selling.In return, this role offers a guaranteed minimum of £60,000 with a realistic OTE of £110,000, with top performers in this role currently earning over £150,00. A company car (currently featuring Tesla and other innovative hybrid/electric vehicles) or car allowance of £5000 is included, plus generous quarterly bonuses for hitting targets, company holidays and more! What you'll be doing: * Attending F2F appointments booked by your Telemarketing partners, with a motivation to succeed and close deals. * Identify and develop new business opportunities, pro-actively explore new markets and opportunities to build new prospective relationships. * Excel in a high-energy, target-driven environment to achieve quarterly Sales targets. * Working ambitiously to build and maintain a sales pipeline. What you'll bring: * 2+ years' experience, with a successful track record selling in a B2B environment. (Industry specific experience is not required) * Confident in a 'consultative', value-based approach to selling. * An adaptable mindset to every changing audience, using a personable demeanour to build rapport quickly with diverse prospects including business owners, HR managers and Board members. * A proven track record working in a fast-paced, target-driven environment and exceeding sales goals. * Previous field-based experience is a necessity for this role. Benefits * Guaranteed £60K minimum, with a realistic OTE of £110+ * Uncapped commission scheme, with additional bonus' of up to £5K per quarter based on deals and revenue. * Company Car or £5K Car allowance. * 4 week Comprehensive industry-knowledge training to make you the best consultant you can be. * Full tech equipment provided, including iPad and iPhone. * Quarterly sales conferences. * 22 days holiday & your birthday off. * Medicash health plan. * Career Development Pathway * 24/7 access to health support. * Comprehensive pension scheme with employer contributions increasing over time. * Private healthcare after 5 years service * International Sales Trip Incentive 48398BH8R8INDFIR
-
Job PurposeTo deliver telephone and written HR advice and support to clients who have requested on-site consultancy support through Face2Face. To plan meetings and to manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. Job OverviewWe are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Day-to-Day Responsibilities· Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities.· Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations.· Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes.· Work positively with consultants to effectively manage their time and client expectations.· Create and maintain files, system logs and other administrative tasks.· Work towards the team objective of obtaining repeat business. What you Bring to the Team· Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role. · Customer service experience.· Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail.· Strongly focussed on delivering an excellent client experience at all stages.· A positive approach in a fast-moving, busy team environment. INDMANJ
-
Business Support Administrator Greater Manchester
Permanent £23,500 - £25,000 Per Annum
Ref: 48477LF Group
Portfolio are proud to be representing our client, an award winning, Market leading EAP in their search for a Business support coordinator. This is an integral role within the sales team, ensuring a smooth day to day running of the dept, managing the inbox, allocating sales leads, checking compliance and new clients are correctly added to the system, producing reports - Expert Excel knowledge is a must for this. You will be part of a small team, working in a fast paced environment, flexibility is a must due to the fluidity of the team - no 2 days will be the same! If you have come from a sales administration, or business support background, have excellent Excel knowledge and enjoy a fast paced role, apply today and we'll be in touch! job overviewBusiness Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team. day to day responsibilities 1 Ensure mailbox is constantly monitored and all emails are processed 2 Compile daily, weekly, monthly, quarterly, and yearly reports with analysis 3 Manage incoming leads 4 Process daily new businesses applications 5 Act as sales support for all sales teams - supporting with system training and daily queries from the sales department 6 Monitor & allocate data records so the sales team always have enough data to work 7 Coordinate the administrative needs of the Sales team and management team as required essential skills and Competencies 1 Strong Microsoft Office software experience, Word and Powerpoint and expert Excel skills 2 Attention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical anaysis and able to problem solve data errors 3 Teamwork: willingness to assist and support others as required and get on with team members 4 Experience in a fast-paced organisation 5 Energy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company development 6 Relationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationships 7 Time management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely manner 8 Commerciality: ability to apply knowledge in a practical, commercial manner 9 Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience BENEFITS 1 25 days' holiday, plus bank holidays 2 Day off on your birthday 3 Cash plan for you (and your children, if any) 4 Holidays increase after 2- and 5-years'…
-
The Health & Safety Consultant position is primarily field-based, focusing on providing expert advice, support, recommendations, solutions, and documentation to clients in the Metro-Toronto area. The working hours are between 9-5:30pm, although flexibility is necessary based on client needs. A valid G license is required and your own vehicle.Salary: $80-90, 000 + car allowance of $8400Here's a breakdown of the key aspects of this role: 1 Providing Advice and Support: As a Health & Safety Consultant, your primary responsibility is to offer guidance, recommendations, and solutions to clients regarding health and safety practices. This involves assessing risks, understanding regulatory requirements, and suggesting measures to mitigate potential hazards. 1 Client Interaction: You'll be actively engaging with clients, both virtually and onsite, to understand their specific needs and challenges. This may include conducting audits, evaluating operations, and providing tailored advice to improve safety standards. 1 Development of Health & Safety Management Systems: You'll work closely with clients to develop comprehensive health and safety management systems tailored to their business operations. This includes drafting relevant policies, procedures, and training programs to ensure compliance with regulations and best practices. 1 Project Work and Collaboration: Alongside your day-to-day client interactions, you may also be involved in larger projects aimed at enhancing health and safety practices or developing new solutions. Collaboration with other consultants is essential to meet client expectations and achieve business objectives. 1 Compliance and Regulatory Knowledge: A deep understanding of Occupational Health and Safety legislation is imperative in this role. You'll need to stay updated on relevant laws and regulations to ensure that clients remain compliant with legal requirements. 1 Education and Experience: A degree or diploma in a relevant field, coupled with a minimum of 5 years of experience in health and safety, is typically required for this role. Additionally, having or pursuing OHS designations demonstrates a commitment to professional development in the field. 1 Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively engaging with clients, understanding their needs, and conveying complex information in a clear and concise manner. 1 Time Management and Flexibility: Given the dynamic nature of the role, the ability to manage time effectively and adapt to changing client demands is crucial. Flexibility in working hours and readiness to accommodate client schedules are often required. 1 Technological Proficiency: Proficiency in various software tools and platforms, such as Salesforce, is beneficial for managing client interactions, documenting recommendations, and tracking progress. 1 Commitment to Customer Experience: Demonstrating a genuine commitment to providing excellent customer experience ensures client satisfaction and fosters long-term relationships. Overall, the role of a Health & Safety Consultant demands a blend of technical expertise, interpersonal skills, and a dedication to ensuring the well-being of employees in diverse work environments. Education/Experience * A degree or diploma from an accredited college or university * Having or pursuing CSRP designatin (exam to be written in March or October 2025) * Strong knowledge of the Occupational Health and Safety Legislation throughout Canada * A strong background in…
-
The Health & Safety Consultant position is primarily field-based, focusing on providing expert advice, support, recommendations, solutions, and documentation to clients in the Ottawa area. The working hours are between 9-5:30pm, although flexibility is necessary based on client needs. A valid G license is required and your own vehicle.Salary: $80-90, 000 + car allowance of $8400CRSP designation required or exam to be written in May or October 2025.Here's a breakdown of the key aspects of this role: 1 Providing Advice and Support: As a Health & Safety Consultant, your primary responsibility is to offer guidance, recommendations, and solutions to clients regarding health and safety practices. This involves assessing risks, understanding regulatory requirements, and suggesting measures to mitigate potential hazards. 1 Client Interaction: You'll be actively engaging with clients, both virtually and onsite, to understand their specific needs and challenges. This may include conducting audits, evaluating operations, and providing tailored advice to improve safety standards. 1 Development of Health & Safety Management Systems: You'll work closely with clients to develop comprehensive health and safety management systems tailored to their business operations. This includes drafting relevant policies, procedures, and training programs to ensure compliance with regulations and best practices. 1 Project Work and Collaboration: Alongside your day-to-day client interactions, you may also be involved in larger projects aimed at enhancing health and safety practices or developing new solutions. Collaboration with other consultants is essential to meet client expectations and achieve business objectives. 1 Compliance and Regulatory Knowledge: A deep understanding of Occupational Health and Safety legislation is imperative in this role. You'll need to stay updated on relevant laws and regulations to ensure that clients remain compliant with legal requirements. 1 Education and Experience: A degree or diploma in a relevant field, coupled with a minimum of 5 years of experience in health and safety, is typically required for this role. Additionally, having or pursuing OHS designations demonstrates a commitment to professional development in the field. 1 Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for effectively engaging with clients, understanding their needs, and conveying complex information in a clear and concise manner. 1 Time Management and Flexibility: Given the dynamic nature of the role, the ability to manage time effectively and adapt to changing client demands is crucial. Flexibility in working hours and readiness to accommodate client schedules are often required. 1 Technological Proficiency: Proficiency in various software tools and platforms, such as Salesforce, is beneficial for managing client interactions, documenting recommendations, and tracking progress. 1 Commitment to Customer Experience: Demonstrating a genuine commitment to providing excellent customer experience ensures client satisfaction and fosters long-term relationships. Overall, the role of a Health & Safety Consultant demands a blend of technical expertise, interpersonal skills, and a dedication to ensuring the well-being of employees in diverse work environments. Education/Experience * A degree or diploma from an accredited college or university * Having or pursuing CSRP designatin (exam to be written in March or October 2025) * Strong knowledge of the…
-
Role: Payroll ManagerLocation: North York System: ADP WFN Our client in the constructure space is looking to hire a senior payroll professional to optimize their payroll practice within a multi-unionized organization. Responsibilities/Qualifications: * 5+ years in a diverse unionized payroll environment supporting end to end payroll in an hourly environment * strong excel skills * working to optimize exisiting manual payroll processes into automated ADP WFN * ADP WFN experience is considered a strong asset * handling end to end weekly payroll for 800 + hourly unionized employees across Ontario * overseeing 1 direct report * Year end payroll experience including T4s, audit reporting, remittances etc * Strong communicator comfortable being employee facing in a diverse and fast paced environment * PCP or PLP (CPM) considered an asset For You: * Salary: 90-105K CAD * Health benefits - employer paid * hybrid work schedule * RRSP match * extended benefits * 4 weeks vacation INDCAPS - 10292024
-
Our client is a recognized luxury retail brand located in Markham. They are looking to expand their team with a Year End Payroll Specialist on a 9-month contract. If you are a payroll professional with the ability to work, please see below. Year End Payroll Specialist- 9 - Month Contract - Markham - $37 - 40 Per HourResponsibilities: * Benefits, Termination (T4), Reconciliation, Remittances * WSIB, ROE's * Process for both Salaried & Hourly paid employees * Process payroll for over 800 employees * Support for year end payroll process and have a strong knowledge of current payroll laws and legislationsRequired: * 3+ years of related experience * Processed 500+ employees * Ceridian Dayforce (essential) * Proficient in Microsoft Office (Excel ("VLOOKUP", "XLOOKUP", PivotTable), Word, PowerPoint and Outlook). * PCP Designation * Start ASAP * Flexible work schedule, hybrid work model with 2 days in office 2 days WFHINDCAP96787EM
-
Portfolio Payroll Canada has an amazing opportunity for a Payroll Supervisor working for a construction company located in Ajax. You will add to the payroll team to assist with the current implementation as well as support the payroll team with several busy bi-weekly, semi - monthly & weekly payroll cycles. If you are a payroll professional immediately available, please read below.Payroll Supervisor - 14 Month Contract - Ajax - $42 - 45 Per HourResponsibilities: * Responsible for full payroll production including weekly, bi-weekly & semi-monthly payroll cycles * Create and maintain efficient payroll processes to ensure all payroll deadlines are met * Support with the current payroll implementation from Ceridian Dayforce to ADP WFN * Provide strong customer service to employees & clients for any payroll related queries * Maintain confidentiality for all payroll related information and policies * Assist with the journal entries, month end, year end, ROE's & new hiresQualifications: * 5 + years experience in payroll * Experience with ADP WFN or Ceridian Dayforce preferred * Ability to work in a fast-paced environment and work well under pressure * Strong communication and team skills * Ability to work in a team * Strong excel skills * PCP certifiedFor You * Highly competitive Salary * Full benefits package * Hybrid with the possibility for great work life balance * 15-month contract with the possibility of extension * On site parkingINDCAP96787EM