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Advert description:My client based in Milton Keynes and are looking to recruit a Payroll Administrator to join them on a temp to permanent basis. This will be hybrid working, 2 days in the office, 3 days from home. The post holder will be an experienced payroll and pension professional providing specialist expertise to the Payroll and Pension Department and all other departments. The ability to plan and organise is essential to enable a smooth processing of the payroll, while ensuring maximum value is delivered for resources used. The post holder will line manage a Senior Payroll and Pension Administrator and 3.8 FTE Payroll and Pension Administrators and be accountable for the quality and professionalism of the department and its service delivery. In order to be considered for this role you must have at least 1 year payroll experience processing high volume payrolls from start to finish. You should have a good understanding of UK PAYE legislation and a good understanding of how to calculate deductions such overpayments, maternity, sickness payments, Tax and National Insurance. In reward for your skills you will join an established team with a wealth of knowledge within a fantastic company that is highly regarded in the area. If you are looking for work and have the payroll skills detailed above then then we want to hear from you! INDAY970828MA

My client, a HR and Health and Safety outsourcing company area is looking for a full time Legal Counsel.This is a unique opportunity for an employment specialist litigator to join an innovative and fast paced business. This exciting and multi-faceted role encompasses overseeing a growing team of paralegals who support our clients, press and PR-related work with TV and radio appearances, close collaboration with our other service teams to ensure our HR and OHS experts have up to the minute information. Key Day-to-Day Responsibilities * To manage all insured and other employment and health & safety litigation, related to our areas of service, brought against our clients in Ontario, Alberta & British Columbia. * To manage all litigation brought against our Company directly, conducting the vast majority of this personally but occasionally liaising with external counsel. * To develop case management systems, protocols and reporting processes. * To provide regular reports to management regarding team performance and metrics. * To serve as an escalation point for high risk/complex cases received by the Company's HR advisory team. * To create, draft and revise documentation for both the Company and its clients. * To provide training for all service and sales teams, as required, regarding current legal developments. * To review a sample of legal claims files each month and conduct quality and compliance assessments of those files. What you Bring to the Team * B. or J.D. required * Minimum of 3 years' experience practicing employment law litigation, including trial experience, in Ontario at a law firm or in-house * Excellent negotiation and facilitation skills with a proven capability for effective presentation tools/methods * A dynamic and flexible approach towards remarkable client services and internal development of colleagues * Commercial mindset and an adeptness for providing practical, commercially focused legal advice * General commercial law experience P987777PCINDCAN

My client, a HR and Health and Safety outsourcing company area is looking for a full time Legal Claims Consultant/Paralegal. In this role, you will be responsible for ensuring that all employment-related legal claims are managed in an effective, consistent, and timely manner. Legal claims include primarily, but are not limited to: MOL, Small Claims, HRTO, OLRB, WSIB. Day-to-Day Duties * Carriage of legal claims files for internal handling. Carriage includes providing legal services such as advice, drafting, and representation of clients in the above-noted forums. * Oversee the intake of all legal claims received by our clients. * Liaise with clients in order to gather all pertinent details of a claim to ensure that the matter is handled in the most appropriate manner. * Provide guidance to the HR Advice Team in relation to legal advice requests. * Liaise with our external legal partners to ensure that legal claims of which they have carriage are effectively managed and handled, including, but not limited to, demand letters, civil court matters, etc. * Communicate with the Ministry of Labour officers, other Government agencies and their representatives, and opposing counsels during the lifecycle of a claim. * Monitor the progress of all existing legal claims and ensure that they are tracked within the Company's software systems. * Ensure that the Company's external legal partners comply with the Company's reporting and budgeting requirements regarding legal claims. * Develop, prepare, and maintain accurate reports regarding the status of all legal claims. P987778PCINDCAN

My client, a HR and Health and Safety outsourcing company is looking for a field-based HR Advisor, to provide advice, support and solutions to clients located in Toronto and the surrounding area. Your day to day duties will include: To support all clients with quality advice in a productive manner to provide efficient, solution-based advice, predominantly through call, but occasionally via video conference and email * To receive a variety of calls from clients with HR issues or queries, which can include absence management, disciplinaries, workplace violence and harassment, terminations, etc. * To provide clients with supporting information/documentation to assist them in implementing the advice/ solutions provided * To actively own cases to resolution, building rapport and working relationships with clients on each interaction * To review client documentation and provide advice accordingly taking their internal terms and conditions into account in each case * To be actively involved with on-going training, ensuring that personal knowledge of HR and employment legislation is kept up to date * To achieve clear and measured KPIs and to work within set SLAs in order to provide first call resolution * To log all advice accurately onto Salesforce and other systems * To follow internal protocols for managing and escalating cases where applicableSkills and experience required: * A degree, diploma or certificate from an accredited education or training program * CHRP or working towards * A minimum of 2 - 3 years of relevant work experience in occupational health and safety If this sounds like a position you would be interested in or to hear more, please apply here! P855544PCINDCAN

(Hybrid Working); We are currently seeking to appoint a Marketing and Events Executive to join a growing and fast-paced marketing team, working in vibrant offices in Blackfriars, London. With fantastic office perks, we're the perfect place for high achievers to grow and thrive.The role will play a key part in the businesses growth plans and the ideal candidate will have the desire to work in a supportive environment where a driven personality will succeed. They should strive to continually improve results and be able to thrive in a friendly working environment with a desire to share new ideas and work hard towards common goals. We're looking for a hard-working and self-motivated person keen to kick start their career in marketing and events! POSITION SUMMARY/ FACTS * End to end management of 12-16 virtual webinars and future events with the scope to grow rapidly, * Own a schedule of digital event activity for the tax audit and accounting industry, working towards a business set target * Writing initial briefs with Events Manager and Marketing Team to ensure our webinars and events are topical generate engagement from the right audience, supporting associations, partners and more * Excellent writing and communication skills with external and internal members * Ability to work on multiple projects simultaneously and to deadlines * Liaise with new and existing partnerships to ensure the events will be topical and appropriate for their member base * Ensuring process, publication and client branding guidelines are followed * Facilitate event from start to finish through to data being sent to onboarding/sales teams * Ensuring content is up to date and speakers are trained to use the software * Taking ownership of our events inboxes, liaising with the clients * Social media posts and content posts * Accountable for ensuring our audience members have a smooth journey throughout the webinar process * Build dashboards in salesforce (no experience necessary) * Drive as many registrations as possible through help from Lead Marketing Events Exec (Audience members can reach from 500- 4500 people) SKILLS/ ABILITIES - COMPETENCIES * Achieving results - Plans and completes tasks. Ability to prioritise and work to deadlines. * Communication - Communicates with colleagues effectively by listening and sharing information. Able to communicate with people at all levels of the organisation. * Customer Focus - Understands who the main customers are and the required standard of service. * Commercial awareness - Understands own job role and does this well to help business succeed. * Teamwork / Building - Commitment to team initiatives and goals and to work with team members. * Numerical analysis - Ability to analyse, organise and present numerical data e.g. financial and statistical. * Written communication - Ability to express ideas clearly in writing, in good grammatical form and in such a way as to be clearly understood. * Initiative - Originated action and ability to establish efficiently an appropriate course of action. * Accountability - ability to problem - solve under pressure with audiences of around 500-…

Legal - Credit Control Supervisor£45,000 - 55,000Hybrid Working - London - Legal SectorPortfolio Credit Control are working with a well-known client of ours working within the legal sector, looking for a new Credit Control Leader to assist with the management of a well-established Credit Control Team. The organisation has gone through a significant period of growth, doubling its T/O in the last 5+ years alone!They believe in a positive working culture and hold strong values surrounding employee well-being close to the core of the business. The Credit Control team are a key part of not just the finance function, but also the heart of the firm. They are well respected within the business and are essential in providing continued support as the organisation continues to grow and develop.Duties and Responsibilities: * Day to day supervision of a x9 strong team of Credit Controllers and Administrators. * Support the Credit admin team with shared inbox and cash allocation on a daily basis. * Analyse and review current outstanding debt, including regular meetings with key stakeholders across the firm. * Be the escalation point for 90+ debt - recommendations for next stage i.e. LBA, write off, etc. * Regular collection procedure audits - ensure the team is compliant with all relevant policies and procedures. * Provide support to the team to ensure process and systems excellence, providing training where required. * Regular reporting and analysis around aged debt and current ledgers * Ensure enforcement of payment plans * Reconciliation of ledgers to identify anomalies and resolve allocation queriesSkills/Experience: * 2+ years collections experience in the legal sector. * Supervisory experience - manging a team x4+ * Strong communication skills * Strong excel including experience building and monitory reports * Able to build strong relationships in the team and firm-wide INDCC970816CVR

A once in a career opportunity has become available for an exceptional sales consultant to be a part of the industry's leading EAP provider, Health Assured. Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland.An Intermediary Development Consultant is responsible for growing the intermediary portfolio, developing, and nurturing their accounts to ensure a thorough understanding of products and services, support with education to develop effective communications and identify further revenue opportunities at all times. Duties involve day-to-day management of the intermediary portfolio, liaising with consultants to provide excellent service levels via telephone and email communication, maintaining accurate intermediary CRM records and negotiating new business pricing and commission levels Responsibilities include: * Managing all aspects of new business within the channel assigned to you, including expansion, pricing discussion and all sales needs, negotiating these cases through outbound and inbound contact. * Delivering the highest level of broker care to include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties. * Handle inbound telephone sales calls and emails from brokers, converting these opportunities into new sales revenue therefore ensuring that you reach your agreed channel and individual sales targets. * Make outbound calls to brokers generating sales opportunities to further increase the potential of conversion and sales. * Proactive approach to sales via the phone and email, approximately 50-60 actions per day. * Working towards telephony activity of 45 outbound calls and 90 minutes talk time per day.If you're experienced in Sales / Broker Consultancy - we'd love to hear from you! Apply direct, or send your CV to Nicole.ebbs@theportfoliogroup.co.uk P970420NER4INDPSAM

Portfolio are proud to be exclusively representing one of the UK's longest leading professional service organisations. We are looking for someone with senior leadership experience, including working with key stakeholders, contributing to business growth and service improvements, with a passion for coaching and developing others.This person will lead and direct an advisory department within a fast-paced environment, ensuring both clients and consultants have the best possible experience. It's important for this person to drive motivation and performance to exceptional levels to provide excellent client experience.The Associate Director will direct the operational management of the advisory teams and the output of work. Whilst managing advisor performance within a contact centre environment, ensuring KPI's are met, quality standards are kept high whilst also providing a high standard of service. It is essential that the successful candidate can coach, inspire, motivate, and support the department, ensuring strong working relationships. Whilst also being responsible for the performance and increase in efficiencies and be able to make recommendations and implementations to improve our service. The Head of HR will be responsible for: * Drive the coaching initiative within the department, ensuring team leaders and consultants receive the necessary coaching and support achieving continuous improvement in quality across the department. * Build and maintain an effective, cohesive, and motivated service function, providing leadership and support to team leaders, colleagues, and peers. * Identify training needs, themes, and trends as well as areas for improvement and communication of these across the department. * Develop, and implement a strategy to ensure there is strong technical knowledge across the department with high quality service provided incorporating best practice and fresh thinking ensuring to support employee and client retention. * Proactively collaborate with management to design, develop and implement a portfolio of development strategies and initiatives to support business needs. * Undertake training with new and existing members of the team as identified through coaching, mystery shopping and in line with our learning and development framework. * Promote awareness of additional services within the Group and subsequently drive referrals within the department. * Effectively manage all Consultant workloads, in line with departmental requirements, to ensure that we efficiently respond to client queries. * Monitor and review Consultants' overall performance activity daily, providing detailed periodical reports as required. * Prepare departmental reports as required. * Coordinate the preparation of weekly rotas (including overtime / out of hours) to ensure the contact centre service is effectively covered 24/7 * Assist and lead in any recruitment and interviews for the department ensuring that staffing levels are maintained, and staff attrition is reduced. * Deal with client complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. * Conduct, where necessary any formal meetings such as disciplinary and grievance and be the point of appeal as necessary to provide the relevant outcomes in line with the Employee Handbook. * Participate in external training events and conferences for clients and prospective clients, and to represent the…

Portfolio Payroll are partnered with a fantastic firm of Chartered Accountants who are looking to hire an experienced and forward thinking Payroll Team Leader on a permanent, full time basis. Based in Norwich, with agile and hybrid working, this role will oversee a team of payrollers and will be responsible for supporting, guiding and motivating the team, checking work and maintaining your own small portfolio of clients. As Payroll Team Leader, you will report directly into one of the firm's Partners.Responsibilities will include but will not be limited to: * Managing a medium to large payroll team on a daily basis * Reviewing workload of a team ahead of sign off * Maintain own payroll deadlines * Act as point of contact for escalated queries * Review, monitor and implement new processes * Ensure payroll compliance * Assist in implementation of new payroll systems Experience required: * Proven clients payroll experience within a practice * Strong level of people management experience - previously managed teams of at least four to five payrollers * Experience with the Sage or Star experience is desirable * CIPP qualification is desirable On offer is a range of benefits including 26 days annual leave, free onsite parking, "dress for diary", paid charity days and extensive training, development and progression opportunities. INDPAY970821RMC