Group In Leicestershire Jobs
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Calling all HR professionals and employment enthusiasts!Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity.Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. The HR Advisor will also be responsible for: * Supporting clients with legally compliant advice and a personal touch * Guiding clients with all employment law/HR enquiries received * Providing options and being revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Putting the client first by responding within contractual SLA's * Recording advice accurately against the appropriate cases on the relevant databases * Supporting with advice on documentation and information implementation * Supporting clients in drafting 'ad-hoc' letters where appropriate * Attending legal briefings and internal company training to ensure that advice provided is compliant with our services * Being responsible for your own self-study and being current with changes in legislation and best practice Benefits * Continuous development from Day 1 * 25 Days Holiday + 8 Bank holidays (increases to 28 with service) * Your birthday off - how will you celebrate? * Regular updates on Employment Law so you're always up to date * Competitive salary framework reviewed twice annually * Free EAP for those days when we all need someone to talk to * Private medical with BUPA (with length of service) * Social Committee to arrange fun events * Department budget for a quarterly day out * A senior team that listens to and responds to team feedback * Career Pathways to develop your skills and support your progression through the business P47171LSINDHIN
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Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a Salesforce AdminAn exciting opportunity has arisen to join the Salesforce team as a Salesforce Administrator. We are looking for a dynamic, enthusiastic individual who will understand the goals and objectives of our Sales division and will be the first line of support for our Salesforce application. The role will work within the team to ensure our users are able to carry out the activities they need to in Salesforce. The key responsibilities of this job include: * Be the first point of contact for our users when they are having problems using Salesforce. * Serve as a system administrator for the Salesforce environment with 300+ users. * Handle all basic administrative functions including user account maintenance, reports, internal system audits, and preparation for upgrades. * Work with the team to establish suitable processes to support administrative, development, and change management activities What you Bring to the Team: * Enthusiasm in learning more about Salesforce and plan to undertake salesforce certification in the future. * Team player with strong communication abilities * A passion for always providing the best possible service. What we can offer you: * Fantastic workplace in out newly refurbished Hinckley offices. * Working with talented people with opportunities to always learn * Dynamic fast paced environment * Commercially driven and successful * No boundaries to personal development P971176NBINDMANS
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Customer Service Advisor Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: P971139LSR7 Group
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing.As a Customer Service Advisor you will focus on managing existing clients, being the first point of contact for any queries or concerns. You will deliver world class care exceeding clients' experctations by providing fast client focused solutions. Day-to-Day Responsibilities as an Customer Service Advisor: * Contacting clients to welcome them to the business and booking their initial appointments with consultants * Maintenance of client profile including additional sites, changes in employee information where appropriate. * Receiving client and consultant telephone calls and resolving queries and service issues * Ensuring all new business is accurately added to the spreadsheet and called within 1 hour of receiving * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * Liasing with the new business resolution specialist to handle new business intent to cancels quickly and effectively What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast paced environment. * Strong time management skills. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P971139LSR7INDHIN
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Events & Seminars ManagerHinckley - Full Time in Office!Salary: £35,000 and quarterly bonus of £2.5k My client is searching for a visionary leader to spearhead their lead generation events, where creativity meets conversion. As the driving force behind these dynamic gatherings, you'll have the opportunity to craft experiences that not only inspire but also generate valuable leads for the business. If you're passionate about leveraging events to fuel growth and thrive on the excitement of connecting with potential clients, then this is your chance to shine. Join us in redefining the art of lead generation through immersive events and seminars that leave a lasting impression.Apply now!! Job PurposeTo manage the events and seminars department for Croner. To take overall responsibility for this department to grow the revenue upwards to £6m+ and to co-ordinate more than 270 events per year. Job OverviewTo take ownership of our already successful events and seminars team. You will take responsibility for owning, reviewing, and delivering every element of the Events program. From dates and schedule, data, invitations, sales follow up process, speakers and presentations, feedback and ultimately the revenue generated from them. This is an exceptional opportunity to look at an already effective department but review every detail and implement changes to take it to the next level. Day-to-Day Responsibilities * Direct support to our head of events, growing our events business via webinars and seminars meeting business set KPI's * To be responsible for the delivery of revenue targets generated for the events and Seminars Team * To manage the team to deliver your strategy and events programme for the financial year. * To undertake a review of every element of the events process and make recommendations in all areas. * End to end management of 12 virtual webinars a quarter with the scope to grow rapidly. * Writing initial briefs with marketing team to ensure our webinars and events are topical generate engagement from the right audience, supporting associations, partners and more. * Assists with software such as Marketo developing newsletters and a variety of email communications. * To review invitations, the data and how we drive attendance to our events and make recommendations to enhance the effectiveness from a cost, attendee, and conversion perspective. * To recruit, train and manage the speakers who deliver the seminars and continually review their performance. * To provide support and training to the events teams to enhance performance. * To review the content of the events and ensure they are engaging, educational, and ultimately drive sales opportunity and revenue. * To regularly attend events and make recommendations and trial new approaches and ideas based on your findings. * Keeping up to date with industry knowledge and external event offerings ensuring we are remaining at the cutting edge of seminars and webinars. * Work with Marketing, PR, and external agencies to agree the strategy for maximising exposure and attendance to our events. * To work with the field sales management team to ensure they are managing the…
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Events & Seminars ManagerHinckley - Full Time in Office!Salary: £35,000 and quarterly bonus of £2.5kMy client is searching for a visionary leader to spearhead their lead generation events, where creativity meets conversion. As the driving force behind these dynamic gatherings, you'll have the opportunity to craft experiences that not only inspire but also generate valuable leads for the business. If you're passionate about leveraging events to fuel growth and thrive on the excitement of connecting with potential clients, then this is your chance to shine. Join us in redefining the art of lead generation through immersive events and seminars that leave a lasting impression.Apply now!! Job PurposeTo manage the events and seminars department for Croner. To take overall responsibility for this department to grow the revenue upwards to £6m+ and to co-ordinate more than 270 events per year. Job OverviewTo take ownership of our already successful events and seminars team. You will take responsibility for owning, reviewing, and delivering every element of the Events program. From dates and schedule, data, invitations, sales follow up process, speakers and presentations, feedback and ultimately the revenue generated from them. This is an exceptional opportunity to look at an already effective department but review every detail and implement changes to take it to the next level. Day-to-Day Responsibilities * Direct support to our head of events, growing our events business via webinars and seminars meeting business set KPI's * To be responsible for the delivery of revenue targets generated for the events and Seminars Team * To manage the team to deliver your strategy and events programme for the financial year. * To undertake a review of every element of the events process and make recommendations in all areas. * End to end management of 12 virtual webinars a quarter with the scope to grow rapidly. * Writing initial briefs with marketing team to ensure our webinars and events are topical generate engagement from the right audience, supporting associations, partners and more. * Assists with software such as Marketo developing newsletters and a variety of email communications. * To review invitations, the data and how we drive attendance to our events and make recommendations to enhance the effectiveness from a cost, attendee, and conversion perspective. * To recruit, train and manage the speakers who deliver the seminars and continually review their performance. * To provide support and training to the events teams to enhance performance. * To review the content of the events and ensure they are engaging, educational, and ultimately drive sales opportunity and revenue. * To regularly attend events and make recommendations and trial new approaches and ideas based on your findings. * Keeping up to date with industry knowledge and external event offerings ensuring we are remaining at the cutting edge of seminars and webinars. * Work with Marketing, PR, and external agencies to agree the strategy for maximising exposure and attendance to our events. * To work with the field sales management team to ensure they are managing the events…
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Data Enrichment Administrator(Salary £23,400) - Full Time Office Based in Hinckley. Role DescriptionContribute to team activities, analysing and inputting data to be migrated from the group, legacy, and external software applications onto Salesforce. Main ResponsibilitiesData Enrichment Tribunal & Premier leads Upload * Review bad leads to add telephone numbers and addresses. * Segregate leads by employee size 50 for business sales consultants to contact. * Data cleansing following a webinar (removing duplicates, clients and ensuring the lists up to date and accurate prospect sources) Webinar channel * Data enrichment following a webinar (updating records with insights from webinars + external information i.e. company size, phone numbers etc) * Data cleansing following a webinar (removing duplicates, clients and ensuring the lists up to date and accurate prospect sources)This person will work alongside the webinar team to enrich the webinar data before NEW leads go to Sales. Web & campaign channel * Data enrichment ongoing - updating records with external data insights i.e. company size, phone numbers etc. Data integrity * Reviewing & assessing bad data & No Sales Opportunity assignments against the criteria set and providing campaign manager and head of digital assessments of categorisation for future optimisation. * Enter text-based and numerical information from source data into company databases within limits. * Liaise with the internal Director of Inside Sales and Salesforce to understand Data Entry requirements. * Keep an accurate record of work carried out in Excel and Salesforce. The above is not an exhaustive list of responsibilities, you may be expected to carry out additional tasks to support the needs of the Salesforce team and business. Required Skills and Experience * Excellent working knowledge of Microsoft Office particularly Excel. * Stakeholder management. * Excellent verbal and written communication skills. * Previous experience in data entry admin. * Analytical solution orientated. 46895FAR1INDHIN
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The CompanyMy client is an expert in tax & accounting, providing professional advice to businesses seeking to optimise performance. They offer reliable, high-quality information and tools to support SMEs in areas of tax, VAT, payroll, employment, HR, H&S, and commercial legal advice lines. They are a trusted partner, helping to minimise uncertainty and reduce error for businesses. The OpportunityWe are looking for someone who is ready to kick-start their career in taxation. This role sits in the Tax department, and you will provide advice to clients over the phone and via email. It's an excellent opportunity for someone who wants to become a specialist in tax law. Due to the nature of the role, you will be required in the office five days per week. TrainingCourse costs and exam fees for your ATT qualification will be covered while you learn! You will be placed on a three year development programme, building up your tax knowledge so it's second to none. You'll have support through your studies, with two afternoons of scheduled study leave each week. Please note that you will be bonded to your studies for two years following completion. The Ideal CandidateWe are looking for a graduate with a degree in accounting, law, or business studies. You'll be confident over the phone and a strong relationship builder. You'll be curious to keep up with industry changes, and a keen problem solver. Obviously, a passion for tax is a must! What's in it for you?You will work in a strong team environment where people are happy to help, and have access to the best online training. Additionally, you will be entitled to: * 20 days of annual leave, rising to 22 after two years, 27 days after three years, and 28 days after five years * Additional day off for your birthday! * Profit share incentive * Contributory pension scheme * Eye Care Contribution * Season Ticket Loan (after probation) * Private health care after 5 years * Christmas Bonus (after 3 years continuous service) P46949CHINDHIN
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Customer Service Advisor Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: P971139LSR7 Group
Are you an experienced Customer Service professional looking to join a company where you can build a career, and will invest in your development?The Portfolio Group have a phenomenal opportunity on the table.. we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing.As a Customer Service Advisor you will focus on managing existing clients, being the first point of contact for any queries or concerns. You will deliver world class care exceeding clients' experctations by providing fast client focused solutions. Day-to-Day Responsibilities as an Customer Service Advisor: * Contacting clients to welcome them to the business and booking their initial appointments with consultants * Maintenance of client profile including additional sites, changes in employee information where appropriate. * Receiving client and consultant telephone calls and resolving queries and service issues * Ensuring all new business is accurately added to the spreadsheet and called within 1 hour of receiving * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * Liasing with the new business resolution specialist to handle new business intent to cancels quickly and effectively What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast paced environment. * Strong time management skills. Benefits * 25 Holidays + Bank Holidays * Day off on your Birthday * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P971139LSR7INDHIN
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Head of Training & Development Leicestershire
Permanent £55,000 - £60,000 Per Annum
Ref: P47088CHR1 Group
The Company My client is an expert in tax & accounting, providing professional advice to businesses seeking to optimise performance. They offer reliable, high-quality information and tools to support SMEs in areas of tax, VAT, payroll, employment, HR, H&S, and commercial legal advice lines. They are a trusted partner, helping to minimise uncertainty and reduce error for businesses. Job OverviewJoin the team as Head of Professional Development and Demand, spearheading the transformation of workforce and service delivery. In this pivotal role, you will establish and lead a Centre of Excellence for the Tax and VAT advisory services and insurance products, setting standards and frameworks for excellence. You'll also oversee a team of workforce planners and demand specialists, ensuring optimal resource allocation and reporting. Key Responsibilities: * Establish a Centre of Excellence, setting standards and pathways for team members. * Support with the development of the Graduate Scheme. * Develop and implement a 1st Line delivery approach for Tax and VAT advisory services, focusing on training, quality control, and reporting. * Foster a culture of collaboration and efficiency, maximising tool utilisation and data insights. * Monitor KPIs to showcase team impact on service delivery. * Cultivate a talent-rich environment that supports career advancement. * Drive industry-leading standards through innovation and change management. * Provide career development opportunities through qualifications and training. * Efficiently manage resources to optimise workflow. * Utilise data analytics to measure performance and productivity. Why Join? Join an award-winning workplace with a diverse range of customer service challenges across various sectors. The fast-paced environment rewards positivity, initiative, and results-driven attitudes. There are endless opportunities for career development, providing the resources you need to succeed. Experience a collaborative team ethos dedicated to maximising client satisfaction while achieving business objectives. If you're ambitious, focused, and passionate, we want you on the team! Additional InformationThis is a brand new role created to support the business with the skills shortage that the Tax and VAT industries are facing. It will require the successful candidate to be in office 5 days per week, located in Hinckley. Office hours are Monday - Friday, 8:45am - 5:15pm. P47088CHR1INDHIN