Ireland Jobs
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Health and Safety Consultant IOSH Qualified Job Purpose If you are a Health & Safety professional based in Tipperary looking to move into the Consultancy space this opportunity is for you! As Health and Safety Consultant you will have a high level of technical knowledge and ability to build strong relationships clients and ideally you will be a chartered member of the Institution of Occupational Safety & Health, or equivalents. Applications from Graduate member of IOSH will also be considered. Main DutiesYou will undertake health and safety visit client premises for the purpose of carrying out agreed contractual work and will conduct yourself in a professional matter at all times including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. All health and safety visits to client's premises will be in accordance with departmental protocols and contract requirements, in particular where SLAs are in place. Your excellent client relationship skills will be vital for supporting the client through effective crisis management when required, when you advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services, and when liaising with the HSE, HSA and other Enforcing Authorities on behalf of clients when required to do so.You will provide practical solutions to clients when assisting them with accident or other special investigations as required and advise clients on matters of Health and Safety standards and best practice affecting their business. Your attention to detail and ability to prioritise workload and meet strict deadlines will support you when submitting any relevant reports or other such associated documents in accordance with client demand and department protocol, provide management reports as required and manage time effectively to provide an effective and efficient service to clients. You will work autonomously and as part of a team as you will attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.Any other relevant duties as may be identified by your Line Manager.Your understanding of Health and Safety procedures, strong interpersonal skills and ideally be a member of the Institution of Occupational Safety & Health, or equivalents will contribute your success in the role.If you're ready to make the next step to join this global organisation apply with your cv or reach out to sinead.killalea@theportfoliogroup.co.uk 48672SKR5INDIRE
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Health and Safety Consultant Job Purpose If you are a Health & Safety professional based in Tipperary looking to move into the Consultancy space this opportunity is for you! As Health and Safety Consultant you will have a high level of technical knowledge and ability to build strong relationships clients and ideally you will be a chartered member of the Institution of Occupational Safety & Health, or equivalents. Applications from Graduate member of IOSH will also be considered. Main DutiesYou will undertake health and safety visit client premises for the purpose of carrying out agreed contractual work and will conduct yourself in a professional matter at all times including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. All health and safety visits to client's premises will be in accordance with departmental protocols and contract requirements, in particular where SLAs are in place. Your excellent client relationship skills will be vital for supporting the client through effective crisis management when required, when you advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services, and when liaising with the HSE, HSA and other Enforcing Authorities on behalf of clients when required to do so.You will provide practical solutions to clients when assisting them with accident or other special investigations as required and advise clients on matters of Health and Safety standards and best practice affecting their business. Your attention to detail and ability to prioritise workload and meet strict deadlines will support you when submitting any relevant reports or other such associated documents in accordance with client demand and department protocol, provide management reports as required and manage time effectively to provide an effective and efficient service to clients. You will work autonomously and as part of a team as you will attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.Any other relevant duties as may be identified by your Line Manager.Your understanding of Health and Safety procedures, strong interpersonal skills and ideally be a member of the Institution of Occupational Safety & Health, or equivalents will contribute your success in the role.If you're ready to make the next step to join this global organisation apply with your cv or reach out to sinead.killalea@theportfoliogroup.co.uk 48672SKR4INDIRE
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Part-time Counsellor€35,000-€40,000 FTEVarious shift patterns from part-time to full-time. Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS2R18INDIRE
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Wellbeing Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday…
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EAP Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed EAP Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday…
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Telephone Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Telephone Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday…
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Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday + bank…
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EAP Psychotherapist€35,000-€40,000 FTEVarious shift patterns from part-time to full-time. Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS2R18INDIRE
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Are you a dynamic leader with a passion for health and safety? Ready to take your career to the next level and make a real impact in a fast-paced, award-winning environment?We are searching for an experienced Health and Safety Advice Team Leader to drive excellence, inspire a high-performing team, and deliver outstanding service that fosters client retention and business growth.If you're looking to lead a team in a role where no two days are the same, this is your opportunity to shine! Day to Day * Lead and develop a proactive, client-focused team, ensuring high-quality service and client satisfaction. * Act as a point of escalation for technical health and safety queries, coaching advisors as needed. * Keep the team updated on the latest products and services, driving engagement and referrals. * Deliver training to both new and existing team members in line with the companies learning and development framework. * Conduct quality assessments, coaching sessions, and live listening reviews to maintain high standards in client interactions. * Prepare weekly and monthly reports, manage departmental rotas, and oversee workforce planning for the Health and Safety Advisory Team. * Resolve client service issues efficiently, ensuring timely and satisfactory conclusions. * Lead training sessions, presenting health and safety topics to clients and non-clients via video conference or in person. * Liaise with external enforcement agencies on behalf of clients, as required. * Provide detailed health and safety guidance and technical support to clients. * Contribute to writing guidance notes, standard phrases, and checklists. * Support departmental projects, ensuring smooth communication and implementation. * Conduct formal meetings as per company policies when necessary. You? * Strong knowledge of Irish health and safety legislation. * Proven leadership skills with the ability to motivate and support a high-performing team. * A proactive and adaptable approach in a fast-paced contact centre environment. * Excellent interpersonal and communication skills, with the ability to resolve client issues effectively. * Strong organisational and time-management skills, with the ability to handle multiple priorities. * Technical expertise in health and safety, combined with exceptional customer service skills. * A solutions-focused attitude, particularly when working under pressure. Why?This is a fantastic opportunity to join a multi-award-winning organisation where you'll be exposed to a variety of health and safety issues across different sectors in a leadership capacity. The office environment is fast-paced and collaborative, with a management team that works closely together to achieve business goals. If you're ambitious, focused, and have a passion for leadership in health and safety, this role offers unlimited opportunities for growth and career progression!If you are ready to take the next step in your career and make a significant impact, apply today to join a thriving and forward-thinking team! 49021CCINDIRE