People skills are critical in employment


A study from Hay Group has revealed a gap in the significance graduates and employers give to people skills in the workplace.

The management consultancy firm revealed 93% of businesses believe strong people skills are key for delivering commercial impact, while just over half (51%) of graduates think such skills get in the way of doing their job.

Graduates lacking the skills needed

Over three quarters of recruiters said that due to lack of choice, they had to employ graduates lacking the necessary people skills.

91% of business leaders said those in charge of recruitment and development believed their business provided adequate recruitment and training for graduates.

But businesses realise there is no quick fix. 62% said it can take up to two years for graduates to develop the people skills required to start delivering productivity.

Over half (55%) of graduates said they preferred learning on the job, while 83% of managers said they spend a majority of time developing graduate teamwork skills, rather than developing technical skills.

Despite admitting to a skills shortage, Hay Group consultant, David Smith, suggested graduates aren’t lacking in potential. He said “they have as much potential as senior managers for self-awareness, self-control and teamwork.”

Managing graduate expectations

Smith said it’s essential to manage graduate expectations, and that businesses must show that even if a graduate employee is not due a promotion, the company is offering the training to help them progress.

He added that modern technology is helpful in engaging and developing graduates, as it helps improve overall job satisfaction.

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