Ireland Jobs
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Day-to-Day Responsibilities: * Data enrichment following a webinar (updating records with insights from webinars + external information i.e. company size, phone numbers etc) * Data cleansing following a webinar (removing duplicates, clients and ensuring the lists up to date and accurate prospect sources) * This person will work alongside the webinar team to enrich the webinar data before NEW leads go to Sales. * Data enrichment ongoing - updating records with external data insights i.e. company size, phone numbers etc. * Reviewing & assessing bad data & NSO assignments against the criteria set and providing campaign manager and head of digital assessments of categorisation for future optimisation. * Enter text-based and numerical information from source data into company databases within limits. * Liaise with the internal Head of Sales and Salesforce to understand Data Entry requirements. * Keep an accurate record of work carried out in Excel and Salesforce. A bit about the skills you need: * You'll have experience using CRM systems and Microsoft office. * You'll have the ability to work successfully in a fast paced and high energy environment. * You'll have the skill to view things analytically. * You'll have the capability to speak to a varied range of people at different levels of the business. * You'll be driven to work alongside a high performing sales team. * You'll be able to show initiative, be a self-starter and eager to learn. If this is a role you think you would be a good fit for this role, please drop me an email at nandini.bhatia@theportfoliogroup.co.uk P22554NBINDIRE
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Day-to-Day Responsibilities: * Data enrichment following a webinar (updating records with insights from webinars + external information i.e. company size, phone numbers etc) * Data cleansing following a webinar (removing duplicates, clients and ensuring the lists up to date and accurate prospect sources) * This person will work alongside the webinar team to enrich the webinar data before NEW leads go to Sales. * Data enrichment ongoing - updating records with external data insights i.e. company size, phone numbers etc. * Reviewing & assessing bad data & NSO assignments against the criteria set and providing campaign manager and head of digital assessments of categorisation for future optimisation. * Enter text-based and numerical information from source data into company databases within limits. * Liaise with the internal Head of Sales and Salesforce to understand Data Entry requirements. * Keep an accurate record of work carried out in Excel and Salesforce. A bit about the skills you need: * You'll have experience using CRM systems and Microsoft office. * You'll have the ability to work successfully in a fast paced and high energy environment. * You'll have the skill to view things analytically. * You'll have the capability to speak to a varied range of people at different levels of the business. * You'll be driven to work alongside a high performing sales team. * You'll be able to show initiative, be a self-starter and eager to learn. If this is a role you think you would be a good fit for this role, please drop me an email at nandini.bhatia@theportfoliogroup.co.uk P22554NBINDIRE
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We are currently seeking a PR Executive to join our growing marketing team, working in our vibrant office in Dublin. With fantastic office perks, Peninsula is the perfect place for high achievers to grow and thrive.You will be responsible for writing content for a variety of channels that draws people in and engages them, ensuring Peninsula is positioned as the Employment Law and Health & Safety partner of choice. Role OverviewReporting into the Head of Digital Growth, you'll increase and drive momentum on pro-active PR that increases brand visibility. You'll be working with several companies across the Peninsula Group, so being able to tailor messaging and tone of voice is vital. We expect you to be up to date with the news agenda and have an eye for a story.You will manage our company image in a cohesive way to achieve our PR and marketing goals, researching and identifying new media opportunities, knowing what makes the headlines, how to position our experts, perform thorough research, and express our company's views creatively. You have a natural ability to manage multiple briefs across different media in a fast-paced business, while consistently delivering quality work.You work well as part of a team, but also deliver your best when trusted to get on with things. Above all, you know what gets people talking. This is a genuine opportunity to build a career in PR in a fast-paced, sales and marketing-led organisation. You'll need to take an innovative approach and be comfortable managing your own workload. Day-to-Day Responsibilities * Write comments, press releases, blogs, and advice columns on topical subjects to be placed into industry, regional and national publications. * Write thought leadership pieces from senior stakeholders for regular contributions to national and international publications. * Be responsible for employee engagement and internal communications, including newsletters, blogs, and intranet posts. * Collaborate with marketing and product development teams to drive coverage around new product launches. * Communicate with industry professionals and journalists to create a strong network. * Research and identify new media and PR opportunities to raise the profile of the Peninsula Group * Maintain a keen understanding of industry trends affecting Peninsula Group clients and make appropriate recommendations regarding PR opportunities surrounding them * Support and help prepare key senior stakeholders for media and speaking opportunities * Ensure all copy is delivered to brief, on time, and to the required quality and editorial standards. * Monitor media coverage, and report results to the wider team and key stakeholders. Monthly reporting along with daily media checks * Help coordinate our charity partnerships, working alongside the charities to coordinate and communicate fundraising activities and updates to employees. Essential Criteria * Two years minimum experience, including proven work experience as an in house/agency PR, or journalist * Proven experience of media relations, with the ability to develop relationships with key contacts and journalists * Demonstrable track record of successful delivery measured against brand awareness and press coverage. * Excellent organisation and project management skills * Strong…
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Job PurposePortfolio Group is proud to present their client who is a professional HR software business that simplify people managing with time saving HR and Health & Safety software services. They are looking for a HR Employment Law Advisor to join their Advice team where you will provide HR and Employment Law advice and support to our clients throughout different sectors. Job OverviewThe Employment Law consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.You will provide HR and Employment Law Advice to the wide variety of Company's clients throughout various industries across Ireland. Day to Day Responsibilities * To work in line with the departmental KPI's, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA's. * To ensure that personal knowledge of employment law and HR best practice is continually updated. * To advise, assist and guide clients with all employment law/HR enquiries received. * To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database. * Attend legal briefings and internal company training to ensure that advice provided is compliant with our services. * Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided. * Offer clients options regarding the take up of other products we provide and make recommendations accordingly. * Attend departmental or office team meetings. * Always maintain a professional and responsible attitude. * Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team. * To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention. What you bring to the team * A "can-do" attitude, a thirst for knowledge and the ability to communicate effectively within the team. * Ability to work in a fast-paced environment. * A dynamic and flexible approach, as well as the ability to work under pressure. * Practical experience. * A willingness to develop your career as a HR professional. * An enthusiasm for generating new business referrals. * Ability to learn, research and interpret law quickly and effectively. * Ability to prioritise and work unsupervised as required. * Ability to work to deadlines. * Excellent communication and written skills. * MS Office knowledge and experience. 48000SKINDIRE
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Job PurposeTo oversee the Employment Advisory Team, ensuring that both our clients and our consultants have the best possible experience. To coach and guide the team in all areas of Employment Law, ensuring the highest standard and service provided to our clients. Job Overview To support and manage the team on a day-to-day basis, supporting on any escalated Employment Law queries the team may have. To oversee Consultants' performance and ensure they meet KPIs and quality standards whilst maintaining a high standard of service provided to clients. To coach, inspire, motivate and support the team as necessary to maintain strong working relationships within the team and with our clients. Day-to-Day Responsibilities * To be the first point of contact for the Employment Advisory Team regarding all Employment Law related queries including grievances, disciplinaries, redundancies and TUPE by providing guidance, support and advice in line with our clients policies, procedures and best practice, as well as commercially focused advice as required. * Providing support and guidance to the Employment Advisory Team with identifying learning and development needs as well as developing programmes and delivering training to enhance employee skills and development. * To develop and instil within the team a proactive, client focused and personalised approach, driving departmental KPIs to build relationships and enhance the client experience. * To lead the team to focus on continuous engagement of clients, ensuring that first class advice is being provided to clients and that the client understands the advice given when managing employee relations. * To demonstrate strong organisational prowess and effective time management skills to balance a varied and demanding workload. * To ensure the team are fully updated on Group products and additional services to drive referrals and engagement aiding rocket retention. * Ensure cases are handled effectively and cohesively within the team and that clients' expectations are met on all occasions. * To assist and lead in any recruitment and interviews for the department ensuring that staffing levels are maintained, and staff attrition is reduced. * To complete training with new and existing members of the team as identified and in line with our learning and development framework. * To complete quality assessments, observation meetings, live listening and side by side coaching sessions to ensure that quality meetings and documentation is being provided to clients on all occasions. Any areas of concern identified should be brought to the attention of the Head of Service along with any recommendations on how you propose to deal with the matter. * To deal with client service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions, notifying the HR Advice Team Manager of such issues. * To assist with projects across the department and be responsible for the effective communication and implementation of any project work. * To conduct, where necessary, any formal meetings in line with the Employee Handbook. * To ensure that the HR Advice Team Manager and the Head of Service is kept up to date…
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Job PurposeTo oversee the Employment Advisory Team, ensuring that both our clients and our consultants have the best possible experience. To coach and guide the team in all areas of Employment Law, ensuring the highest standard and service provided to our clients. Job Overview To support and manage the team on a day-to-day basis, supporting on any escalated Employment Law queries the team may have. To oversee Consultants' performance and ensure they meet KPIs and quality standards whilst maintaining a high standard of service provided to clients. To coach, inspire, motivate and support the team as necessary to maintain strong working relationships within the team and with our clients. Day-to-Day Responsibilities * To be the first point of contact for the Employment Advisory Team regarding all Employment Law related queries including grievances, disciplinaries, redundancies and TUPE by providing guidance, support and advice in line with our clients policies, procedures and best practice, as well as commercially focused advice as required. * Providing support and guidance to the Employment Advisory Team with identifying learning and development needs as well as developing programmes and delivering training to enhance employee skills and development. * To develop and instil within the team a proactive, client focused and personalised approach, driving departmental KPIs to build relationships and enhance the client experience. * To lead the team to focus on continuous engagement of clients, ensuring that first class advice is being provided to clients and that the client understands the advice given when managing employee relations. * To demonstrate strong organisational prowess and effective time management skills to balance a varied and demanding workload. * To ensure the team are fully updated on Group products and additional services to drive referrals and engagement aiding rocket retention. * Ensure cases are handled effectively and cohesively within the team and that clients' expectations are met on all occasions. * To assist and lead in any recruitment and interviews for the department ensuring that staffing levels are maintained, and staff attrition is reduced. * To complete training with new and existing members of the team as identified and in line with our learning and development framework. * To complete quality assessments, observation meetings, live listening and side by side coaching sessions to ensure that quality meetings and documentation is being provided to clients on all occasions. Any areas of concern identified should be brought to the attention of the Head of Service along with any recommendations on how you propose to deal with the matter. * To deal with client service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions, notifying the HR Advice Team Manager of such issues. * To assist with projects across the department and be responsible for the effective communication and implementation of any project work. * To conduct, where necessary, any formal meetings in line with the Employee Handbook. * To ensure that the HR Advice Team Manager and the Head of Service is kept up to date…
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Job PurposeThe role of HR Consultant is to liaise with clients to create and review bespoke employment and HR documentation and to provide accurate commercially focused advice to clients on all related aspects of HR and employment law. Responsible to HR Consultancy Team Leader. Job OverviewThis role is a busy and fast paced position within Employment Consultancy Services Department and HR Consultants are expected to have an excellent understanding of employment law, specifically relating to policy wording and requirements. This role requires a particular focus on attention to detail and a strong client focus. Main Duties * Review clients' HR and employment documentation checking for terms that breach legislation, amending typographical/grammatical errors and updating to ensure each client has robust HR documentation to suit their business. * Liaise with clients in a timely manner, producing professional quality documentation, and dealing with queries as appropriate, whilst adhering to Peninsula's current policies, procedures, and SLAs. * To take responsibility for the management of your workload and diary, ensuring that you book the required number of appointments in accordance with Company protocol, to include proactively contacting clients to arrange appropriate appointments in accordance with the client's agreement. * Liaise with clients primarily via video conference and telephone to create bespoke employment documentation in accordance with Peninsula's policies and procedures. You will also be required to undertake face to face meetings when required. * Carry out necessary and associated administration via computerised systems. * Produce daily and weekly reports as required. * Contribute to a knowledge sharing and collegiate culture, supporting training and development of others, valuing and utilising the different skills and expertise of colleagues. * Ensure knowledge of employment law and HR best practice is continually updated. * Present HR and employment law training to client and non-client groups via video conference or in person. * Assist other departments when required, in particular the HR Advisory department. * Attend team meetings and training as and when required, to include those which may take place outside your normal working hours/days. * Ensure you have a strong understanding of the services offered by the Peninsula Group and the ability to confidently discuss these services with clients, making recommendations as appropriate. * Undertake or provide support with any bespoke projects as requested by Management. * Carry out other tasks as deemed necessary by the company. What you Bring to the Team * Excellent knowledge of employment law and HR best practice * Exceptional communication skills * Professional and confident manner when interacting with clients * Excellent written English * Attention to detail * Ability to prioritise your workload whilst working under pressure * Strong organisational skills * Ability to present information accurately * Excellent word processing skills Desired Competencies * Accuracy * Analytical thinking * Ownership/Initiative into action * Business awareness * Tenacity * Positive approach to change 48403SKINDIRE
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Employment Operations Manager Job PurposeTo ensure the operational effectiveness of the HR Advice department for both internal and external stakeholders with a constant focus on exceptional service delivery and service provision enhancements. Job OverviewThe successful candidate will oversee the day-to-day operational management of the department and the output of work. They will ensure individual and departmental adherence to all SLAs, KPIs and quality standards whilst maintaining first class service delivery for our 24/7 365 operation. Day-to-Day Responsibilities * Build and maintain an effective, cohesive and innovative service function, providing leadership and ongoing support to team members and colleagues. * Effectively manage workloads, in line with departmental requirements, and adherence to all SLAs whilst delivering first-class service. * Monitor and review individual and team performance activity daily, providing detailed periodical operational reports as required. * Consistently review internal KPI metrics ensuring they are aligned with business objectives and ensuring maximum efficiency without impact on quality of service. * Manage department projects and facilitate communication to ensure success in implementation and delivery. * Work with our IT function to ensure our IT, Telephony and Infrastructure are best in class and meet existing and future operational requirements. * Work with Business Intelligence to consistently deliver, review and evolve our operational reporting suite and quickly identify any trends based to drive operational effectiveness. * Expansion and updating of employment law content on our internal AI system BrAInbox with continual focus on enhancing service provision. * Management of internal library resources such as the letter generator so that template letters and guidance documents, etc. are kept up to date and commercially focused. * Ensure awareness and understanding of additional services within the Group driving business development opportunities within the department. * Conduct mentoring, one to one and bi-annual appraisal meetings with team members. * Identify training needs, themes and trends as well as areas for improvement and communication of these across the department. * Deal with client complaints and any service issues in a timely manner ensuring that a satisfactory conclusion is reached on all occasions. * Manage resource planning for the department ensuring the service is effectively covered 24/7. * Ensure a regular presence in our Cork office. * Lead on recruitment for the department ensuring that staffing levels are maintained, and staff attrition is reduced whilst ensuring any areas of concern are highlighted and appropriate solutions proposed. * Conduct, where necessary, any formal meetings such as disciplinary or grievance investigations providing relevant outcomes in line with the procedures contained within the Employee Handbook. * Participate in external training events and conferences for clients and prospective clients, and to represent the business in external media events, to include radio interviews. * Flexibility with work times as there may be occasions, particularly due to the 24/7 nature of our Advisory service, where you will be required to complete work outside of core hours, conduct training or team meetings, or resolve IT or operational issues. * Carry out any other tasks deemed necessary by the Management…
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HR Advisor (Employment Law Consultants)Portfolios are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals looking to gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression. The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. If you have a HR qualification, experience working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The shift pattern for the role is 37 ½ hours per week working 5 days out of 7 as rostered on shifts varying between 7.00am and 9.00pm. The core shift is 9.00-5.30 but every couple of weeks you may be on 7.00am-3.30pm, 8.00am-4.30pm or 12.30pm-9.00pm and will have to work a couple of weekends a year 9.00-5.00pm in addition to at least one public holiday per year. Once you are trained there is a requirement to participate in an on-call roster. The HR Advisor will also be responsible for: * To support all clients with quality advice in a productive manner to provide an efficient solution-based advice, either through email or call depending on client preference. This will be predominately calling advice. * Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc. * Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided. * Using your expert HR and employment law knowledge to develop a clear answer for the client. * To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. * Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) To be considered for this opportunity it is essential that you have the following: * Good employment law knowledge either through studies or working experience. * CIPD qualification or equivalent experience in the workplace is desirable. * Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre. * Ability to juggle multiple tasks, prioritising your workload accordingly. * An organised self-starter * Ability to work…