Group In London Jobs

Want a career in sales but not had the right opportunity or received the right training? We can change that! Our Sales Academy programme will help shape and mould you into a successful sales consultant!We are proud to be working exclusively with our client who is the UKs leading information resource platform for HR, H+S, Tax and Accounting. We are currently seeking an office-based business sales consultant to join our fast-growing busy team to support our BDMs on the field.This is a phenomenal opportunity to join a vibrant company that has been running for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum trusted service award 2023'.Your career will start with a Paid Sales Academy Training programme, this will give you all the right tools and knowledge to become a successful salesperson AND start earning commission from Day 1. More about the role…Sales consultant are the key to our continued growth and success, quite simply, the more business you win, the more money you earn. You will be responsible for making outbound calls to business owners, introducing our services, and creating a great opportunity for the business development team to sign up new clients for our services. What do we look for…We're looking for a dynamic, motivated, high-performing new Sales Consultant to join our team who will promote our HR Inform solutions. Your main marketing tools, with the help of your Business also inherit an existing client base from which you can develop new business.Industry experience is NOT required as full training is provided, but high energy and target focus are pre-requisite for the job. Day-to-Day Responsibilities * Schedule sales opportunities with senior professionals to promote HR Inform * Work with your Business Development Manager to generate a quarterly plan to maximise sales opportunities. * Self-generate new leads, appointments, and referrals through day-to-day new business activity. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive to work in a fast-paced, target-focused high energy and high-reward culture. What you bring to the team * Pro-active and self-motivated attitude towards sales targets: Staff are expected to take responsibility for their individual targets. * Outgoing personality, with strong organisational skills and a tenacious nature * A professional and intelligent approach to work * Good business acumen, articulate, able to manage themselves. Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * Perk Box Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years Why Join the Team? My client is a leader in knowledge and content for the Accountancy, Compliance, HR and Health & Safety sectors. They have a fantastic reputation and client base within these industries and have aggressive growth plans for the next 3 years and beyond. You are joining their organisation at an incredibly exciting time. Their client base is ever-expanding and are now a multi-award-winning place…

Retention Business Sales Consultant; London, Blackfriars - £27,000 plus Uncapped CommissionIs this you? A positive, organised, hardworking individual, who enjoys speaking to clients.Do you have a keen eye for detail?Are you self-motivated and looking for a new adventure?An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'. Job SummaryWorking alongside your Business Development Management you will both be responsible for delivering super service in retaining and developing clients and maximising sales and upsell opportunities. This will include contract renewals and renegotiation of terms in some cases including as part of complaint resolution. This is an ideal role for someone with a sales and customer service background, who is looking for an opportunity to work in a fast-growing and vibrant organisation. You will work with the Client Experience, Payment Team, and Sales departments. Day-to-Day Responsibilities * To be the first port of call in dealing with cancellation queries * To review and develop processes to ensure smooth and efficient service. * Understand customer issues and proactively identify a commercial solution. * To achieve and exceed customer retention targets. * Respond to customers in a timely and professional manner within SLA targets. * Work as part of a team to manage and maintain a customer base of over 15,000 businesses. * Collaborate across all teams to resolve client issues. * Match products and pricing with client needs * Renewal of client contracts to prevent loss to competitors, working alongside the Corporate BDMs where required. * Support our clients with business growth through the promotion of technical solutions. * Deliver a fantastic client experience. * Make outbound telephone contact with clients who cancel subscriptions and retain them as clients, having a positive impact on client retention rates. * Have excellent product knowledge. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Why join our Team? This is a fantastic multi-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their career. P45867FAINDLON

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.The role requires high levels of professional standards whilst working in a telephone environment, adhering to the company's core values and achieving daily goals. The counsellor will work on a 24/7 helpline, providing in the moment emotional support to individuals, conducting clinical assessments and signposting to specialised support services. The counsellor will also have an active caseload of structured telephone and/ or video counselling clients, including Online CBT clients and Power to Recover clients. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The Wellbeing Practitioner will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role also includes an allocated day of structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities as a Helpline Counsellor: * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the Health Assured products legal advice, counselling support, medical helpline etc * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Provide "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution * To take accurate information and record on the Health Assured data base * Conduct full and robust clinical assessments in accordance with Health Assured's procedures, ensuring the most clinically appropriate support is identified * To effectively identify and manage risk in accordance with Health Assured's "Risk Guidance Policy" * To undertake training provided by Health Assured and to utilise appropriate skills within calls, working with trauma, working with suicide, clinical assessment, safe guarding etc * Work to and exceed individual and team goals as per the KPI framework * Personally, ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * To maintain an active caseload of STC/ Video clients, including online CBT and Power to * Recover clients - up to 6 clients on an allocated day * Demonstrate the ability to provide excellent customer service at all times Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours * To be a member…

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK.This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting.We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Day to Day Responsibilities * Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. * Representing clients in Tribunals and hearing and contested cases at tribunal * Preparation of cases, write up and running trials in court * Provide clear assessment of client cases, and identify and manage risks to the client including cost implications * Representing client interests wholly and presenting all legal arguments relevant Person Specification * Advocacy experience, ideally within employment law * Experience of representation in employment tribunal cases * Professional qualification preferred but not essential * Hold a full valid driving licence, and can work with autonomy and independently * Ability to work under pressure 971383BG3R6INDFIR

My client is a market-leading Information Services consultancy, with clients across all different sectors are looking to hire a Client Experience Digital Support worker in their beautiful vibrant offices based in Blackfriars, London. To deliver world class care to exceed our client's expectations and provide support to our ever-growing client base across Great Britain. The role requires you to excel in enthusiasm as part of our Client Experience Account Management team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day-to-Day Responsibilities as a Customer Service - Digital Support worker: * To be the key person for receiving client queries and requests * To ensure that all client cases whether verbal or written are acknowledged in line with the department's procedures. * To understand all client databases and systems to adequately investigate and respond to the client. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. * Review of client complaints to produce an effective handover where applicable. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * To liaise with the Business Development Manager regarding clarification of the clients contracted service provision. * To produce referral leads for sales by identifying old products and additional requirements. * Help to generate positive reviews for the company across various platforms. * Provide tutorials/Providing access/Content queries/Adding and removing users. * Check subscriptions/product codes/accounts/licenses are set up correctly. Job Goals and Metrics: * Daily Target for case closures. * SLA Management of cases. * Minimum of 1 Positive review per month. * Targets for sales referrals with Account Management. * All client telephone calls to be answered in accordance with the departmental standards. * All written client correspondence to contain clear, accurate and thorough information and meet required standards. What you Bring to the Team? * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Why Join our team?This is a fantastic multi winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for a colleague who have a positive and results focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their career. Employee Benefits: * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P012356LSR3INDLON

My client is a market-leading provider of Information Services and Solutions for professionals in Accounting, Audit, Tax, H&S and Business. This is a role for someone who enjoys face to face contact in a team, is attentive to detail, is confident with using a range of media editing technologies, has a flair for innovation and design and is keen to work in a fast-moving and market-leading online publishing environment serving finance professionals. Job purposeWorking with the Audit & Accounting (A&A) content team in a lively modern office environment, the Senior Media Editor: * owns the process of building quality interactive learning courses and product videos through creation and review of content; * monitors customer usage and feedback; and * performs team rota tasks relating to news and marketing activity.The post holder works closely with the technical writers and editors to produce content in a range of formats for our platform users, efficiently and to a high quality in order to increase sales, product usage and customer engagement. The post holder would also be responsible for updating and improving online tools (mindmaps, decision trees, e-forms, Excel programmes etc) as required. Day To Day Responsibilities as a Senior Content Editor: * Process online interactive courses and related materials using software including iSpring Audacity (audio/slide presentations) and Word /pdf (downloadable course notes) resulting in a professional polished product * Edit and publish product functionality videos to a high quality in accordance with company style and branding * Use a wide range of software to create/update a range of online tools (mindmaps, decision trees, e-forms, Excel programmes etc) * Collate and repurpose training content for news, articles, social media and marketing material * Check content for format, spelling, grammar and editorial errors, adhering to the company's house style * Take part in editor team rota tasks including daily and weekly customer news eAlerts, supporting marketing activity and product development such as usage tracking What you bring to the team * Sense of ownership for products and content * Able to lead and inspire others * Strong technology skills * Enthusiasm to experiment with new software and new features * Creativity and an interest in design * Confidence to push through changes * Thoroughness and a good eye for detail * Mature attitude to self/peer review and feedback process * Superb teamwork and communication * Ability to work on own initiative * Experience of working in a fast-paced environment * Finance industry/audit and accounting knowledge not essential P969603LSR5INDLON

We are currently on the lookout for an enthusiastic and experienced recruiter who has a true passion for recruitment, someone who can lead from the front and guide their team members to success. You will join an established and self-sufficient small team focusing on permanent & contract recruitment within the Human Resources & Reward sector where you can begin to build your own team.As a Business Manager who leads form the front, you will still be very much hands on bringing in new client opportunities, networking, and building upon existing client relationships. A thought leader who raises the profile of the organisation and connects opportunities across the wider Portfolio Group.If you're an established Senior, Principal or Managing Consultant or Manager within the professional services industry who has the desire to build and nurture your own team, then we want to hear from you!Role Profile * Introducing ambitious business development processes that will drive significant new business growth and expand service offerings to existing clients * Connecting the wider Group; building, cultivating, and developing peer relationships in order to cross sell and knowledge share * Leveraging the value of your already extensive external network to generate new business * Acting as a business advisor to clients; a source of intelligence with valuable market insight and offering ideas to make clients successful beyond the current mandate * To advise, mentor and guide your team sharing your expert knowledge and guidanceSuccess Profile * Action-orientated and results driven in line with the Group strategy * Able to work in an engaging, open but decisive management style and be able to co-ordinate and form cohesive working relationships across the Group * Ability to maintain energy and entrepreneurial approach * Excellent communication skills both verbal and written, facilitation and presentation techniques * Strong organisational skills with a focus on key priorities * A trusted partner to clients who see you as their go to person to deliver all their needs * Willingness to travel as requiredWhat do you get from us? * Competitive base salary, monthly commission scheme with no minimum threshold and additional performance-related bonuses * Opportunities to develop your professional career with a clear pathway and the opportunity to expand your network globally across our brand. * Transparent and open communication with all levels of management * Access to our wellbeing portal * Company-wide trips (Monaco, Dubai, Miami & New York) * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair HRManagerINDREC

We are currently on the lookout for an enthusiastic and experienced recruiter who has a true passion for recruitment, someone who can lead from the front and guide their team members to success. You will join an established and self-sufficient small team focusing on permanent & contract recruitment within the Human Resources & Reward sector where you can begin to build your own team.As a Business Manager who leads form the front, you will still be very much hands on bringing in new client opportunities, networking, and building upon existing client relationships. A thought leader who raises the profile of the organisation and connects opportunities across the wider Portfolio Group.If you're an established Senior, Principal or Managing Consultant or Manager within the professional services industry who has the desire to build and nurture your own team, then we want to hear from you!Role Profile * Introducing ambitious business development processes that will drive significant new business growth and expand service offerings to existing clients * Connecting the wider Group; building, cultivating, and developing peer relationships in order to cross sell and knowledge share * Leveraging the value of your already extensive external network to generate new business * Acting as a business advisor to clients; a source of intelligence with valuable market insight and offering ideas to make clients successful beyond the current mandate * To advise, mentor and guide your team sharing your expert knowledge and guidanceSuccess Profile * Action-orientated and results driven in line with the Group strategy * Able to work in an engaging, open but decisive management style and be able to co-ordinate and form cohesive working relationships across the Group * Ability to maintain energy and entrepreneurial approach * Excellent communication skills both verbal and written, facilitation and presentation techniques * Strong organisational skills with a focus on key priorities * A trusted partner to clients who see you as their go to person to deliver all their needs * Willingness to travel as requiredWhat do you get from us? * Competitive base salary, monthly commission scheme with no minimum threshold and additional performance-related bonuses * Opportunities to develop your professional career with a clear pathway and the opportunity to expand your network globally across our brand. * Transparent and open communication with all levels of management * Access to our wellbeing portal * Company-wide trips (Monaco, Dubai, Miami & New York) * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair HRManagerINDREC

Our client, a multi-award-winning Business Consultancy, is looking for a VIP VAT Advisor to join their large & growing team of 50+ Advisors and Consultants. The VIP team support a portfolio of accountancy firms ranging from Sole Practitioners to Top 100 practices by providing a telephone consultancy service on all aspects of VAT.This position has the option of being fully remote or hybrid. Mon - Fri | 8:45am - 5:15pmThis role provides the opportunity to share your VAT expertise providing critical technical advice & guidance to ensure that businesses stay compliant and meet their legal obligations. Every day you will be met with new queries and challenges and will be expected to manage each case to a resolution. The team is highly respected and valued by their loyal clients' and they expect each team member to deliver a 5* VIP service reflective of their drive to become a centre of excellence for technical advice. Job PurposeTo support our clients, who are firms of accountants ranging from Sole Practitioners to Top 100 practices, by providing a telephone consultancy service on all aspects of VAT. Job OverviewWe're looking for a VAT professional to join our existing team of over 30 advisors and consultants. The ideal candidate will have a solid grounding in general VAT from working in practice, industry or HMRC. You will hold a recognised professional qualification, or the equivalent gained by experience. You will work within a supportive team environment with the opportunity to generate consultancy and referrals for the business. No overtime! No timesheets! Day-to-Day Responsibilities as a Tax Advisor: * Responsible for the provision of high-quality technical telephone VAT advice * Establishing the full facts, researching where appropriate and communicating a full answer, with reference to the appropriate legislation * Maintaining a strong working knowledge in respect of all areas of VAT, including keeping up to date with the appropriate legislation and developments in case law * Generating more in-depth VAT investigation and consultancy referrals * Identifying business development opportunities in order to grow the consultancy client base and provide additional consultancy services * Any other duties that are deemed appropriate from time to time in line with the job summaryAs a VAT professional, you'll require relevant experience in general VAT from working in practice, industry or HMRC and will hold a recognised professional qualification or the equivalent gained by experience.In return, the business offers a comprehensive benefits package including development opportunities with access to CPD and professional qualifications. You will also receive: * Profit Share Scheme * Offices Based in the heart of Manchester * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * PerkBox Discounts * Christmas Bonus after 3 years * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P879999LS9R18INDFIR