Job Description

  • Job Reference:47382SM_1715265979

  • Job Type: Contract

  • Job Industry: Payroll Bureau

  • Contact Name: Sajid Mughal

  • Job Location: Birmingham

  • Job Title: Payroll Administrator

  • Job Salary: £28,000 - £30,000 Per Annum

Posted On: 9th May 2024

Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.

You’ll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.

The role will also require identifying trends in technical issues & communication discrepancies to escalate to the relevant team for resolution.

Your responsibilities will also include:

* First line support for all Payroll telephone & case queries
* Accurately record contact with the client via case management tools
* Monitor trends of pay/service impacting issues and escalating any technical issues that could be potentially pay impacting
* Monitor discrepancies in payroll communication that drive an increase in call/case volume
* Support Senior Payroll Administrators with processing payroll

To be successful, you’ll require:

* Knowledge of UK payroll processing, manual payments and calculations; and legislation
* Working knowledge of Excel & word processing
* Customer Service, telephony and case management experience

You must also have worked within a fast-paced pressurised service environment working and have strong analytic skills.



Personal Details


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