Job Description
Job Reference:45899AC_1696508232
Job Type: Permanent
Job Industry: Retail
Contact Name: Anastazja Czorna
Job Location: Berkshire
Job Title: Payroll Specialist
Job Salary: £34,000 - £38,000 Per Annum
Job Start Date:
Purpose of the role Process IHG/IGH UK payroll and administrative activities covering the full Employee Lifecycle with minimal guidance and to act as part of a team to provide specialist expertise on related systems, processes, and transactions in accordance with Service Level Agreements. Identify discrepancies, clear errors, and perform root cause analysis being a conduit between functional users and outsourced vendors.
Contribute to the continuous improvement of all areas in process scope and act in a Tier 3 support role for all related issues and incidents.
Tracks and reports defined Service Level Agreement requirements and metrics.
Key Accountabilities Key Metrics
* Inputs collection and consolidation for payroll and benefit related items
* Managing electronic timekeeping systems or manually collecting and reviewing timesheets where applicable
* Providing information and answering employee questions about payroll & benefit related matters
* Maintaining employee records in the Payroll systems and files
* Ensure data is aligned between HR system; Payroll systems and Employee files
* Ensure payments of HR Suppliers (Payroll, Benefits, 3rd Parties)
* Process payments via Finance Systems as required
* Perform data checks before every payroll and perform controls before payroll approval
* Ensure all Accountancy reconciliation queries are resolved promptly
* Propose and work on process improvement for countries and processes
* Perform as backup for assigned tasks when needed
* Provide inputs for Audit requests within agreed timeframes
* Ensure HRSS processes & procedures are aligned to company policies
* Documentation of HRSS processes and procedures and ensuring they are updated when required
* Support training requirements for payroll users as required (UK)
* Track and report defined Service Level Agreement requirements and metrics
* HR System Metrics
* HRSS Payroll Metrics Organizational Parameters Direct Supervisor
* Manager, GPS Payroll Services – Europe Direct Reports / Indirect Reports
* None Key Collaborative Network Key Shared Accountabilities Key Interfaces
* Case Management system and shared mailboxes
* Data accuracy in maintaining records
* HR employee records set up and maintained
* Audit and Legal Compliance
* Adherence to KPI deliverables
* Oracle Payroll
* Oracle integration
* Kronos – Time and Attendance
* Benefit Vendors
* HRSS Accounting
* Finance
* Regional HR Teams
* Hotel Finance & HR Teams
* Tax Authorities (where applicable)
45899AC
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