Group Jobs
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Portfolio are proud to be exclusively representing our client, an award-wining, multinational HR Solution for SME's, in their search for an Employment Law expert to provide Sales Support. The role sits within a busy, fast paced Sales department and would be a great opportunity for an individual with prior sales and HR Degree or Employment Law experience.Utilising your employment law knowledge and experience, you will provide crucial HR and employment law advice to prospective clients of Bright HR throughout different sectors across the United Kingdom.You will support Business Development Managers in their sales meetings, with the aim of showcasing our services to the prospect. Job OverviewThe role requires you to work in a team providing legally compliant HR advice and solutions to prospective clients during sales meetings by online video, alongside our Business Development Managers.You will advise on all aspects of HR and Employment Law in order to support the business needs of the individual prospect, whilst highlighting any commercial options that are likely to assist them once they become a Bright HR client.You will also support our Sales and Marketing endeavors with advice and content support via telephone and email. Day-to-Day Responsibilities * To participate in sales meetings with our BDMs via video or telephone, and support with any HR advice required as part of the process before, during and post appointment. To provide initial HR guidance on any live issues the prospect may have, in order to showcase & demonstrate the value of the service and expertise which is provided to clients of Peninsula and emphasise the value of any additional support that we're able to provide once the prospect comes on board. * Ensure that personal knowledge of HR and Employment Law best practice, and knowledge of the Bright HR Service is continually updated. * Develop positive working relationships and maintain proactive contact with Business Development Managers and Business Sales Consultant's in relation to prospective clients. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for handing over cases to our Advisory Team and ensuring the case is handled in line with internal SLAs and any initial advice given. * To ensure the necessary updates are made on the internal system. * Review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case and offering critique support. * Participate and deliver Company internal training and legal updates to ensure that advice provided is best in class and compliant at all times. * Conduct weekly Employment Law knowledge booster sessions with the Business Development Manager Team and Business Support Consultants to enhance the knowledge across the teams. * Undertake daily 1-1 coaching sessions with the Business Sales Consultants to assist them with building a need for the services Bright HR can offer. * Host weekly employment law webinar sessions for prospect clients demonstrating the need for the Bright HR services available. * Carry out other tasks that are deemed necessary by the Management Team.…
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HR Documentation Advisor Greater Manchester
Permanent £24,000 - £25,000 Per Annum
Ref: 46996LF Group
Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.We are looking for a HR / CIPD / Employment Law professional to join the team providing clients with documentation advice. You will be holding phone and teams calls with business owners, offering advice and assistance around any HR documentation such as employment contract, letters, policy and employee guidance. You may need to create policy and documents ensuring they are legally compliant and provide protection for both employer and employee. This role offers amazing exposure to HR issues whilst being very varied and fast paced so organisation and attention to detail are a must! If you are looking for a role that gives great progression with Human Resources, and hold the relevant qualifications, please apply today and we'll be in touch! Job PurposeThe main priority of the role is to create, update, maintain and review employment documentation for our clients.Job OverviewThis role is a busy and fast paced position within Employment Consultancy Services and the successful candidate will have a good understanding of Employment Legislation, specifically relating to policy wording and requirements, will be focused on attention to detail and have great customer focus.Day-to-Day Responsibilities* To create client documentation based on the needs of the client and the suitability of relevant policies and procedures.* To read through clients' existing documentation checking for terms that breach Employment Law and typographical/grammatical errors and correcting these.* Liaise with clients over the phone, drafting any new documents, and deal with queries as appropriate.* To provide a client focused and personalised approach, building relationships and enhancing the client experience at all times. Ensure applying the "super duper" service on every interaction.* To focus on continuous engagement of clients with the documentation that has been provided, ensuring these documents have been accepted and issued to staff and the client understands the importance of this when managing employee relations.* To guide clients through their online client portal.* Liaise with the Digital Field Consultants and deal with queries as appropriate.* Manage own workload working from the task list.* Ensure deadlines and any KPI/SLA/targets are met.* Ensure work in line with any quality criteria/instruction in place.* To ensure you are fully updated on products and additional services in order to drive referrals and engagement with other services which aids retention.* To record work via computerised systems, using the log process, work log on the Advice, SharePoint and Successflow systems.* Check client details using the computerised database.* Attend team meetings, as and when required, including mornings/evenings and weekend conferences/development/training days.* Maintain a clear desk and tidy work environment.* To undertake E-learning sessions as and when required.* Assist with training for new starters. What you Bring to the Team* Knowledge of employment law.* Excellent written English.* Excellent word processing skills.* Attention to…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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* Are you a BACP registered member? * Have you completed 150 hours or more? * Have you got a degree in counselling or a level 4 diploma? * Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley!As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity!If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors!! THE OPPORTUNITY This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. THE ROLE You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. DAY TO DAY RESPONSIBILITIES * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk. * Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution. * To take accurate information and record on the company's data base * Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified. * To effectively identify and manage risk in accordance with companies "Risk Guidance Policy". * To undertake training provided by the company…
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Are you a highly organised individual with excellent communication and customer service skills?Our client is seeking a talented Diary Planner to join the Account Management team in providing excellent Customer Service within a fast paced environment. Want to hear more? Day-to-Day: * To contact existing clients to book their Anniversary appointments with consultants in line with service levels and diary booking guidelines * To ensure that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * To deliver the administrative duties for the department including rescheduling appointments * To ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * To understand all client databases and systems in order to adequately investigate and respond to the client. * Accountability for obtaining a prompt response to client queries, service issues and requests to cancel. * Review of client service issues in order to produce an effective handover where applicable to Credit Control. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * To receive client and consultant telephone calls and resolve queries, service issues and retention opportunity requests. You: * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player * Ability to work in a fast paced environment. * Strong time management skills. * Adynamic and flexible approach, as well as the ability to work under pressure. 47729EBINDHIN
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Weekend Overnight HR Advisor Leicestershire
Permanent £30,000 - £35,000 Per Annum
Ref: P47171LSR4 Group
Calling all HR professionals and employment enthusiasts!Starting 12th August - remote position but must be able to attend Hinckley office for 6-8 weeks training Monday - Friday * 30 hours total * 5pm - 11pm OR 4pm-10pm Fridays - 6 hours * 7am - 8pm Saturday and Sunday - 12 hours Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity.Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.The successful candidate will be given a high level of training, with opportunities to progress and work their way into senior positions. Shift Hours: 7:00am-19:00pm or 7:00am - 20:00pm Saturday and Sunday The HR Advisor will also be responsible for: * Supporting clients with legally compliant advice and a personal touch * Guiding clients with all employment law/HR enquiries received * Providing options and being revolutionary with your ideas! * Take ownership and responsibility of cases to resolution * Building rapport and relationships with clients on each interaction * Putting the client first by responding within contractual SLA's * Recording advice accurately against the appropriate cases on the relevant databases * Supporting with advice on documentation and information implementation * Supporting clients in drafting 'ad-hoc' letters where appropriate * Attending legal briefings and internal company training to ensure that advice provided is compliant with our services * Being responsible for your own self-study and being current with changes in legislation and best practice Benefits * Continuous development from Day 1 * 25 Days Holiday + 8 Bank holidays (increases to 28 with service) * Your birthday off - how will you celebrate? * Regular updates on Employment Law so you're always up to date * Competitive salary framework reviewed twice annually * Free EAP for those days when we all need someone to talk to * Private medical with BUPA (with length of service) * Social Committee to arrange fun events * Department budget for a quarterly day out *…
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Do you pride yourself on delivering exceptional customer service?Our client is seeking a Client Experience superstar to provide support to our growing client base across Great Britain.Within this role, you will be the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client focused solutions. Day to day: * Contacting and welcoming clients, booking their initial appointments with consultants in line with service levels and diary booking guidelines. * Ensuring all new business is accurately added to the spreadsheet and called within 1 hour of receiving. * Ensuring that all client service issues whether verbal or written are acknowledged in line with the complaints procedure. * Liaising with the new business resolution specialist to handle new business intent to cancels quickly and effectively. * Ensuring that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. * Ensuring that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * Accountable for obtaining a prompt response to client queries, service issues and requests to cancel. * Maintenance of client profile including additional sites, change in employee information and undertaking investigations where appropriate. * Receiving client and consultant telephone calls and resolve queries and service issues. You: * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * A team player. * Ability to work in a fast paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. 47722EBINDHIN
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Technical Insurance Accountant Greater Manchester
Permanent £35,000 - £45,000 Per Annum
Ref: P47251CHR2 Group
Are you a qualified (or nearly qualified) accountant with a passion for precision and financial expertise?We are seeking a Technical Insurance Accountant to join our client's finance department. You will be joining a well-established business who provide a range of legal expenses and liability products. Reporting to the Finance Manager, you will play a crucial role in ensuring accurate and timely financial reporting, supporting the organisation's commitment to excellence and sustained growth. Key Responsibilities: * Develop and maintain FP&A reporting suite including annual budgets, quarterly forecasting, and KPIs. * Create cost management reporting to optimize financial performance. * Provide technical support for monthly management accounts and annual statutory reporting. * Assist with regulatory reporting processes, ensuring compliance with industry standards. * Produce ad hoc reports for senior management and liaise with internal and external stakeholders. * Uphold system data integrity through validation and analysis. Required Experience: * Qualified ACA, ACMA, ACCA accountant (or nearly qualified) with experience in commercial accounting. * Previous work in the insurance industry with knowledge of FRS 102 accounting. * Familiarity with preparing insurance accounts, including premiums, claims, and reserves. * Awareness of SII regulatory reporting (SFCR, RSR & QRTs). * Advanced Excel skills and ability to work independently and collaboratively. * Strong prioritization skills to manage workload effectively. This is an office based role that will require you in the Manchester City office 5 days per week. If you're ready to make an impact in a fast-paced environment, apply now to join our team! P47251CHR2INDMANS
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Internal Finance Auditor Greater Manchester
Permanent £40,000 - £45,000 Per Annum
Ref: 46744CHR2 Group
Are you ready to be a driving force in revolutionising financial controls? We're seeking a skilled Finance Auditor to join our client's team. The Client:For nearly four decades my client has been the go-to support for UK businesses in HR, Health and Safety, wellbeing, legal insurance and more. They have revolutionised employment law, sparing employers from expensive legal fees. As a member of the Group Finance team, you'll engage with local and international finance teams across the subsidiaries. Your Role: * Conduct rigorous testing and refinement of financial controls and procedures across all group companies. * Identify weaknesses and spearhead improvements in collaboration with the Reporting and Controls Manager. * Assist in shaping policies and procedures for future enhancements. * Dive deep into key accounting estimates and operational KPIs, ensuring accuracy and clarity. * Play a vital role in the preparation of annual statutory accounts and external audits. Your Profile: * Prior experience in internal or external audit roles is essential. * Exceptional organisational skills to manage multiple priorities and meet strict deadlines. * Meticulous attention to detail and a strong analytical mindset. * Sound knowledge of financial reporting procedures and technical accounting concepts. * Proficiency in Excel for data manipulation, analysis, and presentation. * Ability to make informed decisions independently. * Excellent verbal and written communication skills, fostering effective relationships with subsidiary finance teams. * Possession of a recognised professional accountancy qualification or active pursuit thereof. 46744CHR2INDMANS